Carson Putnam
Picayune,MS
Summary
Dedicated professional with strong customer service and communication skills. Experienced in data entry and vital signs monitoring, ensuring efficient patient care and support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ER TECH
Highland Community Hospital
03.2025 - Current
- Administered emergency care to patients, ensuring prompt assessment and treatment in critical situations.
- Collaborated with medical staff to coordinate patient flow and optimize resource utilization in fast-paced environment.
- Assisted in diagnostic procedures by preparing equipment and maintaining sterile environments for various interventions.
- Trained new technicians on protocols, enhancing team efficiency and adherence to safety standards.
- Monitored vital signs and reported changes to healthcare providers, facilitating timely medical interventions.
- Implemented process improvements that streamlined patient admissions, reducing wait times significantly.
AFTER-SCHOOL CARE PROVIDER
Wee Wisdom Learning Center Inc.
08.2024 - 08.2025
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Boosted student engagement by organizing fun and educational activities tailored to individual interests.
- Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
- Managed emergency situations calmly, ensuring the well-being of all children in the program.
CUSTOMER SERVICE
Quick & Grice Inc.
06.2022 - 08.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
CASHIER
Hooker's Ace Hardware
07.2020 - 06.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree - Associate Degree Nursing Program
Pearl River Community College
Poplarville, MS12-2027
High School Diploma -
Pearl River Central High School
Carriere, MS05-2024
Skills
- Customer Service
- Organization
- Communication
- Data Entry
- Vital signs monitoring
- Collecting medical samples
Certification
- BLS Certification
Timeline
ER TECH
Highland Community Hospital
03.2025 - Current
AFTER-SCHOOL CARE PROVIDER
Wee Wisdom Learning Center Inc.
08.2024 - 08.2025
CUSTOMER SERVICE
Quick & Grice Inc.
06.2022 - 08.2024
CASHIER
Hooker's Ace Hardware
07.2020 - 06.2022
No Degree - Associate Degree Nursing Program
Pearl River Community College
High School Diploma -
Pearl River Central High School