Carson Randall
Greensboro,NC
Summary
Hello, my name is Carson Randall, and working at those three jobs has made me adept at fostering customer loyalty and boosting sales. I leveraged exceptional service and teamwork at Ivy and Leo to enhance store performance. Skilled in cash handling and problem-solving, I consistently improved customer satisfaction, demonstrating a strong ability to multitask and build relationships in fast-paced environments. I also developed skills in fast-paced retail environments, ready to transition into a new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
Ivy and Leo
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Golf Cart Attendant
Cardinal Country Club
07.2023 - 12.2023
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Maintained pristine course conditions through diligent litter removal and area cleaning tasks.
- Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
- Expedited golfer check-in process by accurately handling payments and distributing necessary equipment.
Golf Cart Attendant
Grandover Resort & Conference
03.2023 - 06.2023
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Supported clubhouse operations when needed, contributing positively to the overall guest experience.
- Maintained pristine course conditions through diligent litter removal and area cleaning tasks.
- Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
- Facilitated strong communication between departments, relaying important information as needed.
Education
North Carolina Cyber Academy
HomeSkills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Store opening and closing
Additional Information
Played lacrosse for three years at my old high school, and achieved multiple awards for teamwork
I attended my school's Young Life organization for three years and became a junior leader.
Timeline
Sales Associate
Ivy and Leo
07.2024 - Current
Golf Cart Attendant
Cardinal Country Club
07.2023 - 12.2023
Golf Cart Attendant
Grandover Resort & Conference
03.2023 - 06.2023
North Carolina Cyber Academy
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