Carson Rittenberry
Birmingham,AL
Summary
Highly motivated and detail-oriented professional with a strong background in customer service, seeking to transition into a healthcare environment. Proven ability to thrive in fast-paced settings, prioritize tasks efficiently, and deliver exceptional service. Skilled at building rapport with diverse individuals, managing multiple responsibilities, and maintaining a positive, team-oriented attitude. Adept at handling sensitive situations with discretion and professionalism. Eager to bring strong communication, organizational, and problem-solving skills to support patients and staff in a hospital setting. Enthusiastic about contributing to a compassionate and patient-focused healthcare environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
DeVinci's Italian Restaurant
03.2024 - Current
- Provided courteous, friendly service while multitasking in a fast-paced environment.
- Remained focused, calm, and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Addressed and handled customer complaints in a polite and professional manner.
- Cultivated warm relationships with regular customers.
Barista
STARBUCKS COFFEE COMPANY
01.2023 - 03.2024
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with a focus on speed, quality, and consistency.
Founding Concierge
The Golf Sanctuary
10.2021 - 01.2023
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers and handled challenging situations with ease.
- Maintained accurate and up-to-date records of hundreds of guests information.
- Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.
Education
Bachelor of Science - Psychology
University of Alabama At Birmingham
Birmingham, AL05-2027
High School Diploma -
Brentwood High School
Brentwood, TN05-2023
Skills
- Administrative skills
- Friendly and outgoing
- Strong interpersonal skills
- Organization
- Emotional support
- Professional communication
Certification
- Adult First Aid/CPR/AED
- Mental Health Ambassador and Fellow
- Food and Beverage Handler
Timeline
Food and Beverage Server
DeVinci's Italian Restaurant
03.2024 - Current
Barista
STARBUCKS COFFEE COMPANY
01.2023 - 03.2024
Founding Concierge
The Golf Sanctuary
10.2021 - 01.2023
- Adult First Aid/CPR/AED
- Mental Health Ambassador and Fellow
- Food and Beverage Handler
Bachelor of Science - Psychology
University of Alabama At Birmingham
High School Diploma -
Brentwood High School
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