Carson Sharley
North Las Vegas,Nevada
Summary
Skilled in brand promotion with history in sales, marketing, and customer communications. Representing major brands like Budweiser, Zappos, and Monster Energy.
Overview
18
18
years of professional experience
Work History
Quality Assurance Supervisor
Zappos
06.2020 - Current
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff and Agents in all contact channels.
- Oversaw onboarding and training of new employees.
Team Supervisor
Zappos
11.2017 - 05.2020
- Evaluated team member performance regularly, providing guidance for professional growth and development.
Marketing Assistant
Zappos
06.2015 - 10.2017
Social Media Specialist
Zappos
09.2013 - 05.2015
Customer Service Representative
Zappos
09.2012 - 08.2013
Sales Associate
Nevada Beverage
11.2007 - 06.2012
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Merchandiser
Nevada Beverage
09.2006 - 11.2007
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
High School Diploma -
Tulare Union High School
Tulare, CA06.2002
Skills
- Quality Assurance
- SOP Development and Implementation
- Sales and Marketing
- Account Management
Timeline
Quality Assurance Supervisor
Zappos
06.2020 - Current
Team Supervisor
Zappos
11.2017 - 05.2020
Marketing Assistant
Zappos
06.2015 - 10.2017
Social Media Specialist
Zappos
09.2013 - 05.2015
Customer Service Representative
Zappos
09.2012 - 08.2013
Sales Associate
Nevada Beverage
11.2007 - 06.2012
Merchandiser
Nevada Beverage
09.2006 - 11.2007
High School Diploma -
Tulare Union High School
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