Motivated to bring strong leadership and talents to a new work environment with room for advancement. Proven skills in building and directing strong teams to achieve challenging objectives. Experience in managerial practices and market conditions.
Overview
9
9
years of professional experience
Work History
CSA
Lowes Home Improvment
Grove, OK
01.2023 - Current
Assisted customers with selecting products, answering questions, and making product recommendations.
Organized shelves and displays to maintain a neat and orderly store environment.
Restocked shelves with merchandise according to company standards.
Provided excellent customer service in a friendly and professional manner.
Answered customer inquiries about the store's products or services.
Informed customers about discounts and special offers on products they were interested in purchasing.
Assistant Manager
Goodfellas Pizzeria
Cleora, OK
09.2019 - 12.2022
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Delegated daily tasks to team members to optimize team productivity.
Pizza Cook
Goodfellas Pizzeria
Cleora, OK
05.2015 - 09.2019
Assisted customers, including answering questions and preparing orders.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Kept stations stocked and ready for use to maximize productivity.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Organized food preparation stations and replenished supplies to maximize efficiency.
Built pizzas using proper amount of dough and quantities of toppings according to specifications.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Monitored food product stock and alerted supervisor when items ran low in time to reorder.
Sanitized workstation at end of shift to prevent foodborne illnesses.