Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carson Smith

Brownstown

Summary

Efficient store clerk recognized for exceptional teamwork and effective time management. Experienced in resolving customer inquiries and maintaining stock levels, contributing to smooth store operations and enhanced customer satisfaction.

Overview

2
2
years of professional experience

Work History

Store Clerk

Ups Store
Brownstown
05.2023 - Current
  • Assisted customers with shipping and packaging solutions at local retail location.
  • Maintained stock levels and organized merchandise on store shelves.
  • Provided product information and recommendations to enhance customer experience.
  • Collaborated with team members to ensure smooth daily operations.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Ensured cleanliness and organization of store environment for safety standards.
  • Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
  • Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
  • Operated cash register in accordance with company policies and procedures.
  • Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
  • Received deliveries, scanned packages, and updated orders in internal database.
  • Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Processed customer payments accurately and efficiently.
  • Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Interacted with many customers daily.
  • Assisted in training new staff members on proper cash handling procedures and use of POS system.
  • Participated in store meetings and provided input on improving store operations.
  • Handled returns and exchanges in accordance with store policies.

Education

Undergraduate - 3rd Year

University of Michigan, Dearborn
Dearborn, MI
05-2028

High School Diploma -

Oscar A Carlson High School
Gibraltar MI
06-2023

Skills

  • Customer service
  • Team collaboration
  • Product knowledge
  • Problem resolution
  • Time management
  • Cleanliness and hygiene
  • Problem-solving aptitude
  • Store opening and closing
  • Multitasking capacity
  • Documentation and reporting
  • Team building
  • Goal driven
  • Attention to detail
  • Reliability

References

References available upon request.

Timeline

Store Clerk

Ups Store
05.2023 - Current

Undergraduate - 3rd Year

University of Michigan, Dearborn

High School Diploma -

Oscar A Carlson High School

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