Carson Taylor
Katy,TX
Summary
Proven Asset Protection Associate at Academy Sports + Outdoors, adept in inventory control and fostering teamwork. Excelled in minimizing shrinkage through strategic loss prevention, and spearheaded a successful onboarding program at Amazon, enhancing team productivity. Skilled in problem-solving and effective communication, demonstrating integrity and adaptability.
Overview
5
5
years of professional experience
Work History
Asset Protection Associate
Academy Sports + Outdoors
10.2023 - Current
- Wrote reports outlining activities and results.
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Wrote reports for internal and external crime, burglary, or theft.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Controlled reduction of loss inventory by protecting company assets.
Team Lead Trainer
Amazon
09.2020 - 12.2021
- Developed and implemented successful onboarding program.
- Maintained updated records regarding trainee''s progress, attendance, and feedback to enhance the effectiveness of training programs.
- Monitored team performance metrics and adjusted training plans accordingly to maximize results.
- Streamlined onboarding process for new team members, reducing time-to-productivity ratio.
- Encouraged proactive attitude towards self-development among trainees through introducing self-assessment techniques.
- Established a mentoring program that paired experienced employees with new hires to foster continuous learning and development.
- Evaluated individual employee progress and provided constructive feedback for improvement.
Cashier
Abercrombie & Fitch
09.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Katy High School
Katy, TX05-2020
Skills
- Detail-oriented
- Team Training
- Inventory control
- Integrity and trustworthiness
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Task prioritization
Timeline
Asset Protection Associate
Academy Sports + Outdoors
10.2023 - Current
Team Lead Trainer
Amazon
09.2020 - 12.2021
Cashier
Abercrombie & Fitch
09.2019 - 03.2020
High School Diploma -
Katy High School
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