Skilled in maintenance and repair with background in efficiently resolving issues ranging from minor repairs to complex issues. Possess knowledge of various tools, equipment, and techniques relevant to job success. Strengths include problem-solving, time management, and ability to work independently or as part of a team to meet operational goals. Contributed to enhancing facility safety and reducing downtime through proactive maintenance strategies and quick response to emergency repair needs.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Facilities Maintenance Mechanic
JLL, Jones Lang LaSalle
Rocky Mount, North Carolina
12.2023 - Current
Work alongside the client (Pfizer) in a pharmaceutical setting.
Perform routine inspections of facilities and equipment for maintenance needs.
Respond to work orders and resolve facility-related issues efficiently.
Collaborate with vendors for repairs and service contracts as needed.
Maintain accurate records of maintenance activities and service requests.
Implement best practices for facility cleanliness and safety compliance.
Coordinate with management to schedule maintenance tasks without disruption.
Ensure that all work orders are completed accurately within specified timelines.
Respond quickly to emergency situations related to facilities maintenance issues.
Replace faulty parts, such as motors, switches, pumps, valves, and other components.
Maintain a clean and safe work environment to ensure compliance with safety regulations.
Maintain a professional relationship with the client ensuring all needs are met within the facility and outside warehouses.
Service Coordinator
Discount Tire
Wilson, Nc
01.2022 - 12.2023
Coordinated tire service appointments for customers and ensured timely completion.
Assisted technicians with tire installation, rotation, and repair processes.
Communicated with customers to address inquiries and provide service updates.
Trained new team members on customer service standards and operational procedures.
Processed customer payments and handled transactions accurately at the register.
Maintained cleanliness and organization of the service area for safety compliance.
Coordinated service schedules and appointments with clients.
Collaborated with management to improve customer satisfaction initiatives daily.