Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantel Carson

White Pine,MI

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Dependable successful providing fast, high-quality customer service to guests in restaurant settings and cafeteria. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

24
24
years of professional experience

Work History

Server

Root Cellar Resort
10.2023 - Current

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Quality Assurance Technician

Daikin
03.2021 - 08.2023
  • Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
  • Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
  • Reduced customer complaints with proactive identification of potential issues during routine testing procedures.
  • Collaborated with production teams to develop comprehensive quality control strategies, ensuring optimal product performance.

Brazer

Daikin
03.2020 - 03.2021
  • Achieved precise brazing results by carefully preparing joint surfaces and applying appropriate flux.
  • Improved overall brazing quality by maintaining clean work areas and keeping equipment in good working condition.
  • Completed complex brazing projects for customized client specifications with attention to detail and tight deadlines.
  • Increased workplace safety, adhering to proper protective gear usage and following established protocols.

Quality Control Lab Technician

Balchem
04.2017 - 02.2020
  • Enhanced product quality by conducting thorough lab tests and analyses on raw materials and finished products.
  • Reduced production delays by promptly identifying non-conformance issues and implementing corrective actions.
  • Ensured timely completion of required testing through effective time management strategies, prioritizing tasks based on deadlines and urgency levels.
  • Collaborated with production teams to develop and implement robust quality control measures in the manufacturing process.
  • Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.

Prep Cook

Perkins
08.2015 - 11.2019
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.

Machine Operator

Viracon
05.2012 - 02.2015
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Cook

Idyllwild Arts Academy
09.2007 - 07.2011
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
  • Enhanced kitchen efficiency by implementing standardized recipes and portion control guidelines.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
  • Collaborated with dietitians to develop specialized menus for students with specific dietary restrictions.

Cook

Arribas Mexican Resturant
06.2000 - 02.2010
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.

Education

Work In Progress - Corrections

Gogebic Community College
Ironwood, MI
08.2012

High School Diploma -

Hemet High School
Hemet, CA
06.2007

Skills

  • Product Inspection
  • Quality Control
  • Instrument Calibration
  • Sample Preparation
  • Data Interpretation
  • Food Presentation
  • Food Safety
  • Line Management
  • Portioning
  • Cash Handling
  • Guest Services
  • Emergency Response
  • Chemical Handling
  • Time Management
  • First Aid Training
  • Public Health Knowledge

Timeline

Server

Root Cellar Resort
10.2023 - Current

Quality Assurance Technician

Daikin
03.2021 - 08.2023

Brazer

Daikin
03.2020 - 03.2021

Quality Control Lab Technician

Balchem
04.2017 - 02.2020

Prep Cook

Perkins
08.2015 - 11.2019

Machine Operator

Viracon
05.2012 - 02.2015

Cook

Idyllwild Arts Academy
09.2007 - 07.2011

Cook

Arribas Mexican Resturant
06.2000 - 02.2010

Work In Progress - Corrections

Gogebic Community College

High School Diploma -

Hemet High School
Chantel Carson