Summary
Overview
Work History
Education
Skills
Timeline
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Carsyn Bennett

Abingdon,MD

Summary

Office administration and customer service expert , adept at handling sensitive information and maintaining confidentiality. Excelled in multitasking across various roles, enhancing customer satisfaction and streamlining office operations. Skilled in verbal communication and organization, consistently achieving efficiency improvements.

Overview

4
4
years of professional experience

Work History

Secretary

Baltimore Trophy House
05.2023 - 01.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.

Deli Associate

Jarrettsville Creamery & Deli
05.2022 - 04.2023
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Opened new inventory and rotated stock by dates to maintain freshness.

Restaurant Hostess

Outback Steakhouse
10.2020 - 05.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High School Diploma - Dentistry

North Harford High School
Pylesville, MD
05.2021

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling

Timeline

Secretary

Baltimore Trophy House
05.2023 - 01.2025

Deli Associate

Jarrettsville Creamery & Deli
05.2022 - 04.2023

Restaurant Hostess

Outback Steakhouse
10.2020 - 05.2022

High School Diploma - Dentistry

North Harford High School

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Carsyn Bennett