Carsyn Nester
Emporium,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Worker
Binghamton Admissions
12.2023 - Current
- Enhanced guest satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Streamlined check-in procedures for improved guest experiences and reduced waiting times.
- Resolved guest concerns efficiently, contributing to increased customer satisfaction and helping aid the furthering of their interest in Binghamton
- Maintained strict confidentiality of guest information, adhering to industry best practices and ensuring compliance with data privacy regulations.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
- Used internal software to process reservations, check-ins and check-outs.
ORIENTATION ADVISOR
New Student Programs
06.2023 - 08.2023
- Welcomed new students to Binghamton University and assisted programming
- Held small groups; including icebreakers, scheduling run through, and answering questions regarding Binghamton University
- Assisted with family programming
- Accompanied Tours
- Stayed overnight to monitor students.
- Enhanced student orientation experience by creating and implementing engaging activities and presentations.
- Streamlined registration processes for incoming students, improving overall efficiency and satisfaction.
- Developed strong relationships with various campus departments in order to provide accurate and timely information during orientation sessions.
- Conducted informative campus tours for prospective students and families, showcasing facilities and resources available at the institution.
- Served as a liaison between parents of new students and university administration, ensuring clear communication about policies, expectations, and opportunities.
WAITRESS
Buttonwood Restraunt
07.2021 - 08.2022
- Greeted people and waited on customers
- Cleaned and organized the restaurant
- Handled money
- Designed special boards.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
WAITRESS
Pizza Palaca
08.2020 - 04.2021
- Checked on guests to verify satisfaction with each course
- Processed payments accurately using POS systems and handled cash transactions efficiently
- Wrote patrons' food orders on order slips or entered orders into computers for transmittal to kitchen staff
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
Education
Bachelor of Arts - Sociology
Binghamton University
Binghamton, NY06.2026
Skills
- Organised
- Educating Students
- College Transition Assistance
- Group Facilitation Support
- Administrative Duties
- Interpersonal Skills
- Attention to Detail
- Presenting Information
- Higher Education
- Confidentiality
- Adaptability
Certification
- Crowd Control Certified
- CURRENTLY A MEMBER OF THE FOOD RECOVERY NETWORK
NYBCAP
New York Birth Control Access Project- Associate Board Member
- Grassroots lobbying and campaigning
- Meet with state Legislators
- Attempting to improve women's reproductive health accessibility- both state wide and on my campus
- Meet with both administrators and local governments for further lobbying
PR Representative Femininst Collective
- Manage the Binghamton Universitys Feminist Collectives social media
- Manage outreach through social media
- Promote and market events/ meetings
Timeline
Front Desk Worker
Binghamton Admissions
12.2023 - Current
ORIENTATION ADVISOR
New Student Programs
06.2023 - 08.2023
WAITRESS
Buttonwood Restraunt
07.2021 - 08.2022
WAITRESS
Pizza Palaca
08.2020 - 04.2021
Bachelor of Arts - Sociology
Binghamton University
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