Cartenique Eleby
Florida City,FL
Summary
Customer-focused Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.
Overview
6
6
years of professional experience
Work History
Waitress Trainer
EVO Homestead
Homestead, FL
04.2022 - 01.2023
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Implemented sanitary food handling, holding and service protocols.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Trained new employees to perform duties.
Seasonal Sales Associate
Walmart
Florida City, FL
02.2020 - 01.2022
- Handled customer complaints in a professional manner.
- Used technology resources to assist customers in locating and selecting items.
- Developed trusting relationships with customers by making personal connections.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Worked with fellow sales team members to achieve group targets.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Associate
Lowes Home Improvment
Homestead, FL
02.2021 - 03.2021
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers to determine wants or needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
Cashier
Family Dollar
Homestead, FL
04.2019 - 01.2020
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Collected payments and provided accurate change.
- Offered customers carry-out service at completion of transaction.
- Processed customer payments quickly and returned exact change and receipts.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Built and maintained productive relationships with employees.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
Medical Clerical Assistant
Homestead Medical Clinic
Homestead, FL
06.2019 - 10.2019
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Assisted with insurance verification process for new and existing patients.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Accurately inputted patient data into designated software systems in a timely manner.
- Processed payment transactions accurately in accordance with established procedures.
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
- Provided general administrative support to physicians and other healthcare professionals as needed.
- Compiled and coded patient information or data in appropriate computer system.
- Assisted with billing inquiries from patients or insurance companies as required.
Teachers Aide
The Arc
Florida City, FL
02.2017 - 07.2017
- Instructed small groups of students on specific topics within the scope of teacher's lesson plan.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Explained class procedures, lab policies and important dates.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Organized student performance and enrichment activities to facilitate learning.
- Instructed and monitored students in use and care of equipment and materials.
- Assisted teachers with lesson preparation and curriculum implementation.
- Sorted and shelved books to help manage materials and free up teachers for more important work.
- Provided support to students by monitoring their progress, answering questions, and helping with assignments.
Education
RMA/ CCMA - Medical Assisting
South Dade Technical College
Homestead, FL08.2019
High School Diploma -
Homestead Senior High School
Homestead, FL06.2019
Skills
- Exceptional Computer Knowledge (Microsoft word, excel and PowerPoint presentations)
- Point of Sale (POS) System Operations
- Guest Relations Management
- Customer Needs Assessment
- Merchandising Understanding
- Teamwork and Collaboration
- Time Management
- Excellent Communication Skills
- Reading Comprehension Skills
- Verbal/Written Communication
- Written and Oral Communication Skills
- Shipment Processing
- Exceptional Customer Service
- Multi-Tasking Strength
- Cash Handling Accuracy
- Retail Merchandising Expertise
- Data Entry
- Data Quality Management
Timeline
Waitress Trainer
EVO Homestead
04.2022 - 01.2023
Sales Associate
Lowes Home Improvment
02.2021 - 03.2021
Seasonal Sales Associate
Walmart
02.2020 - 01.2022
Medical Clerical Assistant
Homestead Medical Clinic
06.2019 - 10.2019
Cashier
Family Dollar
04.2019 - 01.2020
Teachers Aide
The Arc
02.2017 - 07.2017
RMA/ CCMA - Medical Assisting
South Dade Technical College
High School Diploma -
Homestead Senior High School
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