Results-driven sales executive with expertise in customer engagement, relationship building, and contract negotiation. Proven track record in utilizing CRM software to enhance sales strategies and drive growth.
Overview
5
5
years of professional experience
Work History
Sales Executive
Titanium Homes of Tyler
Tyler
11.2023 - Current
Engaged customers to understand their needs and preferences.
Maintained detailed records of customer interactions and transactions.
Responded promptly to inquiries from potential customers about product features or pricing plans.
Negotiated contracts with clients on behalf of the company.
Utilized CRM software to track leads and manage accounts throughout sales cycle.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Service Advisor
Peltier Nissan
Tyler
01.2022 - 10.2023
Explained service options and recommendations to enhance customer understanding.
Managed customer records in the dealership's service management system.
Assisted with scheduling appointments for service work to be performed on vehicles.
Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Followed up with existing customers regarding past services performed on their vehicles.
Tracked customer requests, comments, problems, issues and resolutions within designated systems.
Assistant Sales Manager
Tradehome Shoes
Tyler
09.2020 - 12.2022
Assisted in training new sales associates on customer service techniques.
Developed strategies to increase sales volume and market share.
Met with team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
Administrative Assistant at Tyler Junior College – Family Learning Center of TylerAdministrative Assistant at Tyler Junior College – Family Learning Center of Tyler