Carter Cerny
The Hub Stadium & Restaurant
Novi,MI
9
years of professional experience
General Management Major seeking a role in sales and management. Skilled in coaching with strong focus on technique and safety. Proven ability to foster team collaboration and adapt to changing needs. Reliable, results-driven, and equipped with strong leadership and communication skills.
Work History
Ice Curling/Axe Throwing Coach
9 Months- Instructs groups of 2-60 on fundamental safety, and the intricacies of ice curling and axe throwing
- Communicates with party host to set expectations and ensure a smooth and enjoyable experience
- Maintains physical quality of active entertainment, including sharpening axes, monitoring ice temperature, and pebbling/nipping
Sales Lead
1 Year 4 Months- Collaborated with the store management team for sales support, forecasting, and problem solving
- Led a team of sales associates to reach the monthly target of $100,000
- Oversaw recruitment and product promotions up to twice a month
- Utilized computer skills to both track and control inventory.
Sales Associate
9 Months- Engaged directly with clients to generate sales and communicated with 10+ people per hour to assist in customer base expansion
- Trained employees on greetings, answering the phone, and overall sales proficiencies
- Prepared itemized charts including product, description, and ingredients in Microsoft Excel to assist in tanning lotion sales
Customer Service / Tech Support
1 Year 10 Months- Scheduled and operated 3-4 in-store and mobile events per month
- Trusted with store operations including, opening, closing, balancing cash drawers, and reconciling with sales receipts for 100% compliance at the end of each shift
- Provided technical support for Windows OS and associated programs
- Traveled to promote EVR and expand their customer base
Education
Bachelor of Science - General Management
- President's List Academic Achievement (Fall 2022)
- GPA: 3.5
Skills
Public Speaking
Coaching experience
Google Suite (Docs
Sheets
Slides)
Microsoft Office (Word
Excel
PowerPoint)
Looker
Salesforce
Timeline
Ice Curling/Axe Throwing Coach
The Hub Stadium & Restaurant
01.2026 - CurrentRead More
Sales Lead
Purple
09.2023 - 01.2025Read More
Sales Associate
Planet Fitness
10.2021 - 07.2022Read More
Customer Service / Tech Support
Escape Virtual Reality
03.2018 - 01.2020Read More
Oakland University
Bachelor of Science from General Management
Read More