Carter Chapple
West Stewartstown
Summary
I have a strong work ethic, and when I'm assigned a task I complete it effectively and efficiently. My best skill is remaining calm in a chaotic environment by keeping my level and tone of my voice normal, and not letting my temper get the best of me. I am always early for work to find out whats new to keep myself aware. I am vigilant when monitoring the inmate population via the inmate monitoring system, so response time to incidents will be effective and efficient. I gather as much information as possible for first responders so they know what they are going into and what resources they will need.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Coos County Department of Corrections
11.2023 - Current
- Supervised daily inmate activities to ensure safety and compliance with facility regulations.
- Conducted regular inspections of living quarters and common areas to maintain security standards.
- Responded to emergencies, applying crisis intervention techniques to de-escalate situations.
- Evaluated inmate behavior and provided reports for case management and disciplinary actions.
- Implemented security measures that reduced incidents of contraband and inmate altercations.
- Resolved conflict among inmates, ensuring a safer environment through effective communication strategies.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Emergency Dispatcher
Northern Borders Dispatch
08.2022 - Current
- Managed emergency call responses, ensuring swift and accurate dispatch of emergency services.
- Coordinated communication between emergency responders and callers to gather important information.
- Prioritized incoming calls based on urgency, improving response times and service efficiency.
- Trained new dispatchers in protocols, enhancing team performance and operational knowledge.
- Developed standard operating procedures for handling stressful emergency scenarios, promoting consistency in response efforts.
- Improved response times by prioritizing and efficiently managing emergency calls.
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
Volunteer Firefighter
Colebrook Fire Department
11.2021 - Current
- Responded to emergency calls with rapid and effective firefighting interventions.
- Operated firefighting equipment and tools, maintaining readiness for emergency situations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Attend monthly department trainings to learn a new skill or to refresh skills.
Warehouse Associate
Kheops International Inc.
09.2021 - 10.2023
- Assessed incoming shipments for quality and accuracy before stocking.
- Maintained organized warehouse layout to enhance operational efficiency.
- Collaborated with team members to meet daily shipping and receiving targets.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
Cashier
LaPerle's IGA Supermarket
04.2019 - 10.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries
- Maintained accurate cash drawer at end of shift
- Implemented strategies to enhance checkout speed and reduce wait times.
- Trained new staff on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
Trail Crew Member
Northwoods Stewardship Center
06.2019 - 08.2019
Trail Crew Member
Northwoods Stewardship Center
06.2018 - 08.2018
- Assisted in maintaining trails by clearing debris and ensuring safe passage for hikers
- Learned to operate hand tools and equipment for trail maintenance tasks
- Collaborated with team members to identify areas needing repair or improvement
- Followed safety protocols to prevent accidents while working on trails
- Performed routine equipment inspections to ensure optimal functionality during operations.
- Cleared fallen trees and debris from trails when needed after storms or other events causing obstructions.
Education
High School Diploma -
Colebrook Academy And Elementary School
Colebrook, NH06-2021
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Restraint techniques
- Self-defense techniques
- Safety
- Integrity maintenance
Timeline
Correctional Officer
Coos County Department of Corrections
11.2023 - Current
Emergency Dispatcher
Northern Borders Dispatch
08.2022 - Current
Volunteer Firefighter
Colebrook Fire Department
11.2021 - Current
Warehouse Associate
Kheops International Inc.
09.2021 - 10.2023
Trail Crew Member
Northwoods Stewardship Center
06.2019 - 08.2019
Cashier
LaPerle's IGA Supermarket
04.2019 - 10.2021
Trail Crew Member
Northwoods Stewardship Center
06.2018 - 08.2018
High School Diploma -
Colebrook Academy And Elementary School