Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carter Dolphin

Robins,IA

Summary

Dynamic and results-oriented professional with extensive experience in the food service industry, notably at Crumbl and Culver's Restaurant. Excelled in cake decorating and customer service, enhancing customer satisfaction and operational efficiency. Demonstrated leadership by training staff and implementing waste reduction strategies, contributing to a significant improvement in kitchen safety and food sanitation practices.

Overview

3
3
years of professional experience

Work History

Crumbl Cookies - Baker & Mixer

Crumbl
04.2024 - Current
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Complied with health and safety codes to protect staff and customers.
  • Trained and supervised new employees on bakery operations and procedures.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Operated cash registers and processed payments accurately.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Cleaned and maintained kitchen equipment and oven.
  • Decorated cakes, cupcakes and other pastries according to customer requests.

Culvers - Employee

Culver's Restaurant
11.2021 - 08.2024
  • Delivered services to customer locations within specific timeframes.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Linn-Mar High School
Marion, IA
05-2024

Skills

  • Leadership
  • Customer Service
  • Kitchen Safety
  • Cake Decorating
  • Food Safety
  • Waste Reduction
  • Food safety and sanitation
  • Solid problem solver
  • Professional telephone manner
  • Strategic Planning
  • Performance Management

Timeline

Crumbl Cookies - Baker & Mixer

Crumbl
04.2024 - Current

Culvers - Employee

Culver's Restaurant
11.2021 - 08.2024

High School Diploma -

Linn-Mar High School

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Carter Dolphin