Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carter Gilbert

Nashville,TN

Summary

Dynamic professional with a proven track record in customer service and support, demonstrated at Parking Management Inc. and other roles. Excelled in multitasking and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in POS operations and fostering team collaboration, consistently achieving and surpassing goals.


Overview

8
8
years of professional experience

Work History

Valet

Parking Management Inc.
09.2024 - Current
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.

Summer Camp Counselor

Crossings Ministries
05.2024 - Current
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.

Sales Associate

Gilberts Guns
01.2017 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Soccer Coach

Nashville United Soccer Association
08.2023 - 05.2024
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Adopted soccer strategies and tactics to maximize team potential.
  • Maintained player safety through careful practice and game supervision.
  • Engaged parents, players and staff to maintain open, constructive communications.
  • Evaluated players' performance and provided constructive feedback to improve abilities.
  • Established individual goals and monitored player performance to support achievement.

Government Intern

Kentucky House Of Representatives
01.2021 - 05.2022
  • Organized preparation and production of both internal and public-facing documents and correspondence.
  • Gathered and coordinated materials necessary for transactions.
  • Worked with centralized analysis and research groups to coordinate completion and submission of financial, marketing and other specific data incorporated into customized information packages.
  • Helped with research assignments, presentation design and various administrative tasks.
  • Displayed adaptability adjusting quickly to new challenges and changes within governmental landscape.
  • Developed strong rapport among colleagues fostering collaboration and mutual respect.
  • Supported senior staff in managing budgets, ensuring accurate tracking and allocation of funds.

Education

Bachelor of Science - Sports Management

Lipscomb University
Nashville, TN
12-2026

High School Diploma -

Frankfort High School
Frankfort, KY
05-2023

Skills

  • Customer service and support
  • Efficient work ethic
  • Patience and composure
  • Reliability and punctuality
  • Team player mentality
  • Multitasking proficiency
  • Memory retention
  • POS system operations
  • Cash handling experience
  • Problem-solving abilities

Timeline

Valet

Parking Management Inc.
09.2024 - Current

Summer Camp Counselor

Crossings Ministries
05.2024 - Current

Soccer Coach

Nashville United Soccer Association
08.2023 - 05.2024

Government Intern

Kentucky House Of Representatives
01.2021 - 05.2022

Sales Associate

Gilberts Guns
01.2017 - Current

Bachelor of Science - Sports Management

Lipscomb University

High School Diploma -

Frankfort High School

Similar Profiles

CREATE PROFILE
Carter Gilbert