Carter Gray
Santaquin,UT
Summary
Self-directed Projectionist performs basic operations of digital projectors and maintains excellent presentation quality and seamless audio-visuals for theater guests. Leverages sound background and familiarity with audio-visual equipment to complete basic service and repair and operate wide range of electrical, electronic and optical equipment. Conducts friendly ticket and concessions sales and demonstrates strong attention towards quality of presentation when introducing films and events.
Overview
4
4
years of professional experience
Work History
Projectionist
Stadium Cinemas
12.2019 - Current
- Enhanced audience experience by ensuring proper projection alignment and focus during each screening.
- Expeditiously resolved any unexpected technical difficulties that arose during screenings, minimizing impact on audience enjoyment.
- Interacted with public and internal customers to answers questions and complete ticket and concessions sales and cleaning duties.
- Liaised with theater ushers and box office cashiers to maintain show start time and communicate issues or concerns.
- Inspected movie films prior to film showings to verify completeness and condition.
- Observed projector operations in order to anticipate need to transfer operation from one projector to another and maintain continuity for audience members.
- Prepared film inspection reports, attendance sheets and log books and set up and inspected curtain and screen controls and organized equipment to achieve smooth and efficient showings.
- Supported theater operations by managing inventory of film prints, organizing them for easy access and quick retrieval.
- Ensured smooth transitions between films with timely print deliveries and accurate schedule coordination.
- Maintained a clean and safe projection booth, adhering to safety regulations and industry best practices.
- Increased customer satisfaction through diligent attention to audio quality and volume control during screenings.
- Assisted in resolving technical issues, troubleshooting equipment malfunctions for minimal disruption to moviegoers.
- Contributed to team success by cross-training in box office operations, ticket sales, and concessions as needed.
- Demonstrated professionalism by maintaining punctuality, reliability, and a high level of attention to detail in all tasks performed.
Box Office Cashier
Stadium Cinemas
12.2019 - Current
- Enhanced customer satisfaction by efficiently processing ticket transactions and promptly addressing inquiries.
- Streamlined box office operations with effective cash handling and accurate record-keeping practices.
- Reduced wait times, expertly managing high-volume periods through swift transaction completion.
- Ensured positive theater experiences for patrons, providing outstanding customer service in all interactions.
- Maintained a clean and organized workspace, promoting a professional atmosphere at the box office.
- Collaborated with team members to resolve guest issues and respond to special requests or accommodations.
- Handled cash discrepancies with accuracy, reconciling end-of-shift reports to maintain financial integrity.
- Stayed current on film releases, showtimes, and theater promotions to provide knowledgeable assistance to customers.
- Supported marketing efforts by distributing promotional materials and informing customers of upcoming events.
- Implemented security measures during transactions, verifying customer identification for age-restricted films and events.
- Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
- Fostered a welcoming environment for guests by greeting incoming patrons warmly upon arrival at the box office counter.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Created and maintained reports of sold tickets and payments received.
- Operated cash register to record transactions accurately and efficiently.
Education
No Degree - Architecture
Utah Valley University
Orem, UT05.2030
High School Diploma -
Payson High School
Payson, UT05.2022
Skills
- Stress Management Strategies
- Strong Attention to Detail
- Creative Thinking
- Inventory Management
- Organizational Skills
- Decision Making Abilities
- Team Player Attitude
- Effective Time Management
Timeline
Projectionist
Stadium Cinemas
12.2019 - Current
Box Office Cashier
Stadium Cinemas
12.2019 - Current
No Degree - Architecture
Utah Valley University
High School Diploma -
Payson High School
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