Carter Jarrett
Richardson,TX
Summary
Collaborative leader and team player with dedication to building meaningful and productive relationships with coworkers and clientele alike in order to promote an work culture and attitude of excellence. Proven strengths in building and maintaining teams that thrive in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director of Concierge and Transportation
The Tradition at Lovers Lane
06.2022 - 08.2023
- I was responsible for hiring, training, and managing the drivers and concierge for both the Independent Living and Assisted Living/Memory Care facilities
- Usually around 16 employees
- I was responsible for all Human Resource needs for both departments including performance reviews, compensation adjustments, training and development, employee discipline, and job enrichment activities
- I also analyzed all the operations and amenities and coordinated with the other departments to best serve the residents
- In addition, I created the transportation schedule, handled resident and staff IT needs, as well as filled in for both Concierge and Driver when needed.
Lead Concierge/Lead Driver
The Tradition at Lovers Lane
05.2021 - 05.2022
- As Lead Concierge, I processed packages, submitted maintenance work orders, helped with technology services, assisted during health emergencies, booked guest suites, and assisted residents in communicating with other departments to best serve their needs
- As Lead Driver, I created the transportation schedule for Independent Living and Assisted Living/Memory care
- I also drove residents for personal transportation and medical appointments across Dallas.
Intern/Front of House
Chick-fil-A
08.2020 - 12.2020
- While interning, I was trained by the Development Director of the store on different techniques to train and retain new hires as well as make our goals as a store the goals of our team members as well.
Intern/Property management
Kensinger-Donnely
05.2020 - 08.2020
- At Kensinger-Donnely, I worked closely with the head property manager to research and marketing potential properties and tenants.
Education
BBA Hotel & Hospitality Management -
Dallas Baptist University
Dallas, TX05.2021
C12 Mentorship Program
Dallas, TXSkills
- Human Resources
- People Management
- Training and Onboarding
- Time Management
- Public Speaking
- Teamwork
- Team Leadership
- Organizational Skills
- Engaging People
- Attentiveness
- Microsoft Office Suite
- Amenity and process analysis
- Compensation and Benefits
Certification
- Associate Professional in Human Resources
Certification (APHR)
Nov 2023 – Current
• The aPHR is a knowledge-based credential that is
designed to certify individuals beginning their HR
career journey who have successfully demonstrat
Awards
- Resident Voted Employee of the Month, The Tradition at Lovers Lane, July 2021, May 2023
- President's List, Dallas Baptist University, Spring 2018, Spring 2020, and Fall 2020
- Dean's List, Dallas Baptist University, Fall 2017, Fall 2018, Spring 2019, and Fall 2019
- Eagle Scout, Boy Scouts of America (BSA), 2015
References
- Daniel Contreras, The Tradition at Lover's Lane, Business Office Director, (214)-235-846
- Chris Hanson, Chick-fil-A, Manager, (214) 973-3560
- Leigh Hickman, Dallas Baptist University, Professor, (903) 316-4285
- Frank Donnely, Kensinger-Donnely, President, (713) 784-3300
Timeline
Director of Concierge and Transportation
The Tradition at Lovers Lane
06.2022 - 08.2023
Lead Concierge/Lead Driver
The Tradition at Lovers Lane
05.2021 - 05.2022
Intern/Front of House
Chick-fil-A
08.2020 - 12.2020
Intern/Property management
Kensinger-Donnely
05.2020 - 08.2020
BBA Hotel & Hospitality Management -
Dallas Baptist University
C12 Mentorship Program
- Associate Professional in Human Resources
Certification (APHR)
Nov 2023 – Current
• The aPHR is a knowledge-based credential that is
designed to certify individuals beginning their HR
career journey who have successfully demonstrat
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