Carter Kistner
Green Isle,Minnesota
Summary
Personable and result driven professional with extensive customer service, sales, and administrative experience. Skilled in client relations, financial coordination, and operational support within fast paced environments. Recognized for strong communication, organizational precision, and an adaptable team first approach. Dedicated to creating positive experiences while supporting profitability.
Overview
8
8
years of professional experience
Work History
FOH/Line Cook
Bullert Hospitality
Arlington, Minnesota
07.2023 - Current
- Demonstrates discipline, teamwork, and time management in a high demand environment.
- Delivers consistency and quality while upholding company standards, and efficiency goals.
- Collaborates with kitchen staff and servers to coordinate orders efficiently during high volume service hours.
- Assists in inventory management, prep work, and maintaining a clean, organized workstation.
- Ensures food safety and sanitation standards are met in accordance with company and health guidelines.
- Manages multiple tasks simultaneously while remaining organized in a fast paced environment.
Patient Financial Services Representative
Park Nicollet Methodist Hospital
Saint Louis Park, Minnesota
06.2022 - 06.2023
- Managed customer financial inquiries, account documentation, and structured payment arrangements.
- Delivered professional telephone and email support, ensuring clarity and customer satisfaction.
- Applied active listening, empathy, and problem solving to maintain long term positive client relationships.
- Gained proficiency in multiple digital systems to manage financial data and departmental reporting.
- Processed insurance claims and coordinated with payers for timely resolution.
- Reviewed and corrected discrepancies in patient billing statements promptly.
- Contacted third party payers regarding unpaid claims or denied claims for further investigation and resolution.
- Participated in team meetings to enhance service delivery and streamline processes.
- Assisted in the maintenance of patient accounts to ensure accuracy of information including demographic, insurance and financial data.
Front Desk Clerk
UPS
Mankato, Minnesota
04.2020 - 05.2022
- Served as a first point of contact for customer inquiries, coordinating shipments and in office operations.
- Processed payments, managed scheduling, and monitored documentation to ensure workflow accuracy.
- Consistently promoted efficient operations, and supported customers with a professional demeanor.
- Maintained organized front desk area for smooth daily operations and customer flow.
- Resolved customer complaints promptly, maintaining a positive company image consistently.
Brand Ambassador
American Eagle Outfiters
Mankato, Minnesota
11.2019 - 04.2020
- Greeted and assisted customers with a focus on satisfaction and brand presentation.
- Executed opening and closing duties, including cash reconciliation and deposit preparation.
- Supported merchandising and promotional events, driving consistent sales results.
- Engaged customers through product demonstrations and brand storytelling.
- Collaborated with marketing teams to execute event strategies and promotions.
- Built relationships with customers to enhance brand loyalty and repeat business.
Line Cook
EJ's Bar and Grill
Gaylord, Minnesota
09.2018 - 11.2019
- Prepared ingredients and ensured kitchen cleanliness at busy bar and grill.
- Collaborated with team members to maintain efficient kitchen operations during peak hours.
- Operated kitchen equipment safely while adhering to food safety regulations.
- Organized workstations for optimal efficiency and reduced preparation time.
Sales Assistant
Agrifleet
Gaylord, Minnesota
08.2017 - 09.2018
- Conducted daily sales transactions and built loyal relationships with returning customers.
- Maintained organized, accurate cash handling and inventory management systems.
- Supported overall store operations and assisted in team coordination efforts.
Education
High School Diploma -
Sibley East
Arlington, MN06-2019
Skills
- Food safety
- Kitchen equipment operation
- Inventory management
- Order coordination
- Customer service
- Front desk and administrative support
- Call center operations
- POS systems and transaction processing
- Software adaptability (quick learner across programs)
- Inventory and stock management
- Documentation and record accuracy
- Prospect engagement and sales conversion
- Sales floor experience and upselling
- Retail product knowledge and presentation
- Customer needs assessment
- Closing and balancing transactions
- Customer service excellence
- Conflict resolution and problem solving
- Verbal and written communication
- Positive client interaction and retention
- Team collaboration and professionalism
- Phone and email correspondence
- Empathy and active listening
- Financial accuracy and cash handling
- Scheduling and appointment coordination
- Data entry and account management
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Dependability and integrity
- Adaptability and learning agility
- Strong work ethic
- Strategic thinking and initiative
- Leadership potential
- Multitasking and time management
- Organizational efficiency
Timeline
FOH/Line Cook
Bullert Hospitality
07.2023 - Current
Patient Financial Services Representative
Park Nicollet Methodist Hospital
06.2022 - 06.2023
Front Desk Clerk
UPS
04.2020 - 05.2022
Brand Ambassador
American Eagle Outfiters
11.2019 - 04.2020
Line Cook
EJ's Bar and Grill
09.2018 - 11.2019
Sales Assistant
Agrifleet
08.2017 - 09.2018
High School Diploma -
Sibley East