- Embracing outdoor adventures such as hiking and fishing
- Road Trips
- Backpacking
Carter Lefler
Spokane,WA
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
MSU Bookstore
Bozeman, MT
08.2024 - 04.2026
- Maintained inventory levels through regular stock checks and replenishment efforts.
- Resolved customer inquiries promptly, fostering positive relationships and encouraging repeat business.
- Trained new associates on sales techniques and operational procedures for consistent performance.
- Analyzed sales trends to recommend inventory adjustments, improving product availability.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Merchandiser
Williams Distributing Co.
Spokane Valley, WA
08.2022 - 03.2024
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Arranged consistent shelves, bins, and racks at 7 locations by following established planograms.
- Investigated current trends and innovative techniques to create unique displays.
- Updated pricing and signage to complete product displays and educate customers.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
Courtesy Clerk
Yokes
Spokane, WA
09.2021 - 08.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Met customer call guidelines for service levels, handle time and productivity.
- Managed timely and effective replacement of damaged or missing products.
- Trained new personnel regarding company operations, policies and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Science - Chemistry
Eastern Washington University
Cheney, WA05-2028
Skills
- Idea Brainstorming
- Online Help
- Background Decoration
- Light Housekeeping
- Organizational Policies
- Visual Merchandising
- Department Oversight
- Merchandising and Promotions
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
Interests
Timeline
Sales Associate
MSU Bookstore
08.2024 - 04.2026
Merchandiser
Williams Distributing Co.
08.2022 - 03.2024
Courtesy Clerk
Yokes
09.2021 - 08.2022
Bachelor of Science - Chemistry
Eastern Washington University