Carter Lemaire
Brooklyn ,NY
Summary
Enthusiastic, creative, and eager to contribute to team success through hard work, and attention to detail. Dependable and respectful, with customer service, communication, and decision making skills. Motivated to learn, grow, and excel.
Overview
3
3
years of professional experience
Work History
Housekeeping and Customer Service
Jiminy Peak Mountain Resort
Hancock, MA, MA
12.2020 - 01.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Restocked room supplies.
- Kept building entryway glass clean and polished for professional presentation.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Responded to customer requests for products, services and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
Dishwasher
Ramuntos Brick Oven Pizza
Williamstown, MA
12.2019 - 03.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals
Sales Agent
Student Painters
Williamstown , MA
05.2019 - 07.2019
- Engaged with customers to effectively build rapport and lasting relationships
- Used consultative sales techniques to pinpoint customers' needs and close on short-term and long-term sales contracts
- Contributed to national highest branch sales
Nature Camp Counselor
Mountainroad School
East Nassau , NY
07.2019 - 08.2019
- Co-lead campers in creating art and exploring our wonderful wildlife sanctuary, including meadows, vernal pools, forests, and streams in small groups
- Worked with assistant educators to plan, develop, and teach a variety of art, nature, and science hands-on activities, games, crafts and songs
- Training includes natural history, plant identification, communication, group management and teaching techniques specific to our camp
Ski Instructor
Jiminy Peak
Hancock , MA
01.2018 - 04.2019
- Instructed groups and /or individuals in a fun lesson format.
Taught proper technique appropriate to the ability level of those being instructed - Promoted safety and gave students the knowledge to remain safe when they leave lessons to ski/ride on their own
- Greet guests and direct guests to proper lesson locations
- Schedule lessons and process payments for lessons.
Education
Associate of Arts - Fine Arts
Berkshire Community College
Pittsfield, MA05.2022
High School Diploma -
Mount Greylock Regional High School
Williamstown , MA 06.2020
Skills
- Creative minded
- Positive attitude
- Conflict resolution
- Flexible
- Communication and collaboration
Timeline
Housekeeping and Customer Service
Jiminy Peak Mountain Resort
12.2020 - 01.2022
Dishwasher
Ramuntos Brick Oven Pizza
12.2019 - 03.2020
Nature Camp Counselor
Mountainroad School
07.2019 - 08.2019
Sales Agent
Student Painters
05.2019 - 07.2019
Ski Instructor
Jiminy Peak
01.2018 - 04.2019
Associate of Arts - Fine Arts
Berkshire Community College
High School Diploma -
Mount Greylock Regional High School
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