Carter Lemburg
Denver,CO
Summary
Proven leader in customer service excellence, demonstrated at Best Buy by enhancing team efficiency and meeting financial targets. Skilled in problem-solving and customer assistance, ensuring high satisfaction levels. Excelled in roles requiring organizational abilities and a positive attitude, mentoring teams towards achieving superior service standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
07.2023 - 08.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
Team Member
Lifetime Athletic Club
05.2022 - 06.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted with inventory counts and stocking of merchandise.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Manager of Operations
Best Buy
04.2021 - 03.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Team Member
Colorado Auto Detail
06.2023 - 08.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
- Wiped down and polished interior and exterior surfaces.
- Inspected vehicles and equipment for visible damage.
Lot Attendant and Cashier
King Soopers
08.2020 - 08.2021
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Escorted drivers to vehicles and helped load or carry large items.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Parked and retrieved cars according to customer needs.
Education
No Degree - Business
University of Hawaii At Manoa
Honolulu, HI06-2028
High School Diploma -
Littleton High School
Littleton, CO05-2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer service excellence
- Customer Relations
- Order Taking
- Organizational abilities
- Payment Processing
- Basic Math Competence
- Issue Resolution
- Positive Attitude
- Problem-Solving
- Teamwork and Collaboration
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
Timeline
Cashier
Home Depot
07.2023 - 08.2024
Team Member
Colorado Auto Detail
06.2023 - 08.2023
Team Member
Lifetime Athletic Club
05.2022 - 06.2023
Manager of Operations
Best Buy
04.2021 - 03.2022
Lot Attendant and Cashier
King Soopers
08.2020 - 08.2021
No Degree - Business
University of Hawaii At Manoa
High School Diploma -
Littleton High School
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