Carter MacAuley
Bonney Lake
Summary
Dedicated Service Deli Clerk with expertise in customer relationship management and cash handling. Proven ability to enhance customer satisfaction and streamline service processes while maintaining food safety standards.
Overview
4
4
years of professional experience
Work History
Service Deli Clerk
Kroger
Bonney Lake
01.2023 - Current
- Assisted customers with product selection and provided recommendations based on preferences.
- Prepared and displayed various deli products to enhance visual appeal and attract customers.
- Collaborated with team members to streamline service processes and improve customer satisfaction.
- Managed cash handling procedures accurately during transactions and reconciled cash drawers.
- Conducted regular inventory checks and reported discrepancies to ensure optimal stock levels.
- Facilitated timely customer order fulfillment by efficiently preparing and packaging products.
- Engaged with customers to resolve issues and enhance their shopping experience.
- Trained new team members on deli operations and customer service best practices.
- Maintained cleanliness and organization of deli workstation to comply with health regulations.
- Implemented effective sales promotion activities to increase new product awareness.
- Supported daily operations by restocking shelves and ensuring product availability.
- Monitored product expiration dates and rotated stock to minimize waste.
- Executed food safety protocols in handling and preparing deli items to ensure compliance.
- Processed special orders promptly and accurately to meet customer needs.
- Participated in team meetings to discuss performance goals and improve service delivery.
- Sliced cold cuts using meat slicer following proper safety procedures.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained accurate records of inventory levels and restocked as necessary.
- Weighed, priced, wrapped and labeled prepared foods for sale in the store's deli department.
- Followed company policies regarding sanitation standards in order to ensure health code regulations were met.
- Performed opening and closing duties such as cleaning counters, restocking supplies and disposing trash.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Greeted customers in a friendly manner and provided excellent customer service.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Maintained cleanliness of work area throughout shift including washing dishes when needed.
- Checked expiration dates on products regularly to ensure freshness of food items sold in the deli department.
- Stocked shelves with deli products such as meats, cheeses, breads, salads and desserts.
Line Cook/Head Dishwasher
The Mint Restaurant
Enumclaw
02.2022 - 12.2022
- Prepared ingredients by washing, chopping, and measuring for daily menu items.
- Executed cooking techniques to create a variety of dishes while adhering to recipes.
- Maintained clean and organized workstations to ensure efficient food preparation.
- Collaborated with team members to ensure timely service and high-quality meals.
- Monitored food freshness and quality, discarding expired or subpar ingredients.
- Assisted in the development of new menu items by providing feedback on flavors.
- Trained new kitchen staff on procedures and best practices for food preparation.
- Conducted regular equipment checks to ensure proper operation and safety protocols.
- Implemented efficient workflow strategies to optimize kitchen operations during peak hours.
- Followed strict sanitation guidelines to maintain a safe and clean cooking environment.
- Adapted to changing menu items and special requests from customers effectively.
- Managed inventory levels, ensuring adequate stock of essential ingredients.
- Executed portion control measures to minimize waste and maximize profitability.
- Responded to customer inquiries regarding menu items with knowledgeable recommendations.
Education
GED -
K-12 Insight School of Washington
OnlineSkills
- Product preparation
- Cash handling
- Food safety
- Inventory management
- Visual merchandising
- Customer relationship management
- Order fulfillment
- Team collaboration
- Conflict resolution
- Employee training
- Attention to detail
- Time management
- Problem solving
- Equipment safety
- Maintaining cleanliness
- Stock replenishment
Affiliations
Kickboxing
Timeline
Service Deli Clerk
Kroger
01.2023 - Current
Line Cook/Head Dishwasher
The Mint Restaurant
02.2022 - 12.2022
GED -
K-12 Insight School of Washington