Hardworking with many years of experience in fast-paced environments. Committed to managing guest expectations and maximize satisfaction. Well-versed in staying on top of guest needs and delivering prompt, friendly service.
Overview
4
4
years of professional experience
Work History
Certified Trainer
Chick-Fil-A
Boise, ID
09.2020 - 07.2024
Assisted in training new team members on proper front and back-of-house operations.
Assisted in taking orders and ensured accurate delivery of food items to customers.
Performed opening and closing procedures at the end of shift.
Maintained a professional attitude while working under pressure during peak hours.
Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
Restocked necessary items like condiments, napkins, cutlery.
Organized take-out orders for customers who requested them.
Collaborated with kitchen staff to ensure timely delivery of all orders to customers.
Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
Performed additional duties as requested by management team members.
Adhered strictly to hygiene protocols when handling food items or preparing meals.
Operated a variety of kitchen equipment including ovens, grills, fryers and slicers.