Summary
Overview
Work History
Education
Skills
Timeline
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Carter Maddox

Philadelphia,PA

Summary

A innovated college student, with Assistant Store Manager experience at Lids Hat World, adept in sales growth, team management. Excelled in enhancing customer experience, and achieving sales targets through problem-solving, and employee coaching. Skilled in verbal communication, and sales techniques, consistency driving positive outcomes, and store performance.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Lids Hat World
Willow Grove, PA
03.2024 - Current
  • Observed safe work practices and procedures as instituted by company to promote personal and team protection.
  • Provided support in troubleshooting any issues related to the tagging system or process.
  • Supervised projects and checked quality of each one during and after job runs.
  • Prioritized job runs to complete work prior to deadlines.
  • Completed routine maintenance and repair.
  • Worked with fellow sales team members to achieve group targets.
  • Opened and closed the store, ensuring all transactions were handled correctly.

Sales Associate

Footlocker, Footlocker
Willow Grove, Pennsylvania
04.2022 - 03.2024
  • Worked with fellow sales team members to achieve group targets.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Attended weekly team meetings to review performance goals and objectives.
  • Handled customer complaints in a professional manner.
  • Handled returns and exchanges according to company policies.
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Bachelor of Science - Finance

Drexel University
Philadelphia, PA
06-2029

High School Diploma -

Franklin Towne Charter High School
Philadelphia, PA
06-2024

Skills

  • Verbal and written communication
  • Sales expertise
  • Team management
  • Employee coaching
  • Upselling and cross selling
  • Problem-solving
  • Sales techniques
  • Store organization
  • Pricing and markdowns
  • Sales growth
  • Customer experience
  • Marketing and promotions
  • Customer service
  • Time management
  • Adaptability
  • Conflict Resolution

Timeline

Assistant Store Manager

Lids Hat World
03.2024 - Current

Sales Associate

Footlocker, Footlocker
04.2022 - 03.2024

Bachelor of Science - Finance

Drexel University

High School Diploma -

Franklin Towne Charter High School

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Carter Maddox