CARTER MOAK
Phoenix,AZ
Summary
Dynamic and results-driven Business Management major at Grand Canyon University, with a strong background in sales, customer service, and leadership. Proven success in client relationship management, strategic business operations, and team collaboration. Skilled in sales strategies, problem-solving, and operational efficiency. Seeking an opportunity to apply my leadership and business acumen in Enterprise’s Management Internship Program, where I can contribute to business growth, enhance customer experiences, and develop management skills in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Embassy Suites
, United States
02.2025 - Current
- Delivered exceptional customer service by handling guest check-ins, reservations, and inquiries
- Developed problem-solving skills in a fast-paced hospitality environment, ensuring client satisfaction
- Enhanced interpersonal communication and ability to manage multiple priorities effectively
Pro Shop Assistant & Cart Attendant
Highland Hills Golf Club
, United States
03.2024 - 07.2024
- Provided customer service and retail sales support in a high-traffic golf course environment
- Assisted golfers with check-ins, tee times, and equipment needs, refining sales and relationship-building skills
Porter
Ford Motor Company
Brighton, United States
05.2022 - 08.2022
- Managed dealership logistics, vehicle organization, and customer interactions in a high-volume automotive setting
- Gained experience in time management, problem-solving, and team coordination
Education
Bachelor's Degree - Business Management
Grand Canyon University
Phoenix, AZ04.2026
Business Studies -
University of Northern Colorado
Greeley, CO04.2024
Skills
- Financial Analysis & Management
- Sales & Business Development
- Customer Service & Client Relations
- Strategic Problem-Solving
- Leadership & Team Collaboration
- Technical Proficiency
- Customer service
- Time management
- Cash handling
- Effective planning
- Listening skills
Certification
- Microsoft Excel for Financial Analysts
- Customer Relationship Management (CRM) Training
Leadership Experience
Lambda Chi Alpha Fraternity - High Epsilon (Social Chair), 2022, 2024, Managed event planning, budgeting, and marketing for large-scale social and networking events., Strengthened leadership, organizational, and strategic planning skills.
Timeline
Front Desk Associate
Embassy Suites
02.2025 - Current
Pro Shop Assistant & Cart Attendant
Highland Hills Golf Club
03.2024 - 07.2024
Porter
Ford Motor Company
05.2022 - 08.2022
Bachelor's Degree - Business Management
Grand Canyon University
Business Studies -
University of Northern Colorado
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