CARTER ROCHFORD
Cary,NC
Summary
Detail-oriented Exercise Science graduate with clinical experience in outpatient physical therapy. Skilled in guiding patients through therapeutic exercises, educating on treatment strategies, and monitoring vital signs. Proficient in EMR management, referrals, and clinical documentation. Solid foundation in anatomy, kinesiology, and exercise prescription, with a strong commitment to patient-centered care.
Overview
2
2
years of professional experience
Work History
Physical Therapy Technician / Patient Care Coordinator
Results Physiotherapy
10.2025 - Current
- Provide hands-on patient care under the direction of Doctors of Physical Therapy (DPTs), leading and guiding patients through individualized therapeutic exercise programs.
- Monitored patient tolerance and response to exercise, communicated changes in symptoms and functional status to therapists for timely treatment modifications.
- Educated patients on purpose and proper performance of therapeutic exercises, enhancing understanding and adherence to treatment plans.
- Coordinated insurance authorizations and verified compliance with workers' compensation, federal, and commercial payer requirements, ensuring continuity of patient care.
- Review incoming physician referrals and communicate with referring medical offices to obtain required documentation and support continuity of patient care.
- Collaborate with physical therapists and clinic leadership to support patient access, efficient scheduling, appropriate caseload management, and overall clinic operations.
- Meet weekly with the Clinic Director to identify opportunities to improve patient access, clinic efficiency, and sustainable caseload capacity.
Physical Therapy Shadowing
Architect Sports & Physical Therapy
Charlotte, NC
06.2024 - 08.2024
- Observed and documented patient assessments, therapeutic exercises, and rehabilitation techniques for orthopedic and sports-related injuries to support treatment plans.
- Participated in patient communication, treatment documentation, and equipment handling in outpatient physical therapy to enhance patient care experience.
Education
Bachelor of Science - Exercise Science
Appalachian State University
Boone, NC05-2025
Skills
- Therapeutic Exercise
- Exercise Prescription
- Patient Education
- Patient Monitoring
- Rehabilitation Support
- Clinical Documentation
- Insurance Authorization
- Physician Referrals
- Clinic Operations
Accomplishments
- Mission, Vision & Values Award — Results Physiotherapy / Upstream Rehabilitation
Region-wide Quarterly Winner | 2026
Selected as the quarterly Mission, Vision & Values Award recipient across the region in recognition of consistently demonstrating the organization's mission, vision, and values through patient care, teamwork, communication, and contributions to clinic operations.
Timeline
Physical Therapy Technician / Patient Care Coordinator
Results Physiotherapy
10.2025 - Current
Physical Therapy Shadowing
Architect Sports & Physical Therapy
06.2024 - 08.2024
Bachelor of Science - Exercise Science
Appalachian State University