Summary
Overview
Work History
Education
Skills
Timeline
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Carter Schmitt

Snohomish,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Lowe's
12.2024 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.

Department Supervisor

Lowe's
10.2022 - 12.2024
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed team of 8 employees, delegated tasks and held each employee accountable for completing assignments.
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.

Fulfillment Associate

Lowe's
06.2020 - 09.2021
  • Followed safety protocols to minimize workplace accidents.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Managed timely and effective replacement of damaged or missing products.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Maintained store assets with effective loss prevention strategies.

Warehouse Associate

Amazon
06.2019 - 08.2019
  • Worked safely around moving machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.

Sales Associate

Garlic Jim's Famous Gourmet Pizza
08.2018 - 03.2019
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Associate of Science -

Everett Community College
Everett, WA
06-2025

Skills

  • Stock management
  • Store opening and closing
  • Process improvements
  • Budgeting and cost control
  • Staff management
  • Customer service
  • Relationship building and management
  • Department oversight
  • Team building and leadership
  • Order management
  • Performance evaluations

Timeline

Assistant Store Manager

Lowe's
12.2024 - Current

Department Supervisor

Lowe's
10.2022 - 12.2024

Fulfillment Associate

Lowe's
06.2020 - 09.2021

Warehouse Associate

Amazon
06.2019 - 08.2019

Sales Associate

Garlic Jim's Famous Gourmet Pizza
08.2018 - 03.2019

Associate of Science -

Everett Community College

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Carter Schmitt