Carter Sisell
Oronoco,MN
Summary
Dedicated and resourceful professional with experience in customer service, emergency response, and education. Proven ability to respond swiftly to emergencies, ensure safety in high-stakes environments, and provide exceptional service to the community. Skilled in communication, leadership, and maintaining operational efficiency. Holds certifications in Basic Life Support, Emergency Medical Responder, Water Safety Instruction, and Lifeguarding.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Firefighter/First Responder
Oronoco Fire Department
Oronoco, MN
01.2024 - Current
- Respond to emergencies swiftly and safely
- Set up scenes
- Write run sheets
- Eliminate hazards
- Identifying and containing hazardous material
- Drilling on firefighting techniques, medical procedures, and rescue scenarios
- Provide first aid and basic life support
- Manage social media account
Guest Service Associate
Kwik Trip
Rochester, MN
01.2024 - 03.2025
- Managed money transactions accurately and honestly
- Provided great service to customers with a friendly attitude
- Kept shelves stocked with products
- Made sure the store was clean and tidy for customers
Head Lifeguard
Pine Island Aquatic Center
Pine Island, MN
05.2024 - 08.2025
- Monitored aquatic environments
- Ensured swimmer safety and enforced rules to prevent accidents
- Completed routine inspections of equipment
- Maintained records of incidents
- Designed and implemented lesson plans aligned with certified water safety instructor programs
- Evaluated participants progress and provided feedback to students and parents
- Designed and implemented lesson plans aligned with certified water safety programs
- Supervised lifeguard team during shifts to ensure safety protocols were followed.
- Communicated effectively with patrons regarding rules, regulations, and policies related to swimming activities.
Customer Service Representative
Scheels
Rochester, MN
08.2022 - 01.2024
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Managed financial transactions ensuring accuracy.
Childcare Provider
Pine Island Schools
Pine Island, MN
02.2020 - 02.2022
- Watched over kids and made sure they stayed safe
- Created fun activities for them to enjoy
- Planned games and crafts to keep them entertained
- Made sure they had a good time while being looked after
Education
BBA - Marketing
North Dakota State University
Fargo, ND05-2028
Some College (No Degree) - Business
Rochester Community Technical College
Rochester, MNHigh School Diploma -
Pine Island High School
Pine Island, MN05.2024
Skills
- Communication skills
- Customer service
- Computer literacy
- Leadership
- Guest services
- Hazard Mitigation
- Social Media Management
- Equipment Inspections
- Lesson Planning
- Teamwork
- First Aid
Certification
- Basic Life Support
- American Heart Association Instructor
- Emergency Medical Responder
- Water Safety Instructor
- Lifeguard Certification
- Firefighter I, II (In Progress)
Timeline
Head Lifeguard
Pine Island Aquatic Center
05.2024 - 08.2025
Firefighter/First Responder
Oronoco Fire Department
01.2024 - Current
Guest Service Associate
Kwik Trip
01.2024 - 03.2025
Customer Service Representative
Scheels
08.2022 - 01.2024
Childcare Provider
Pine Island Schools
02.2020 - 02.2022
BBA - Marketing
North Dakota State University
Some College (No Degree) - Business
Rochester Community Technical College
High School Diploma -
Pine Island High School
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