Carter Slentz

Play It Again Sports

09.2023 - Current

Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Streamlined processes within store's operations by organizing merchandise layouts for easy access.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Managed returns, exchanges and refunds in accordance with store policy.

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