Carter Sohn
Spirit Lake
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at Arrowwood Resort & Conference Center. Proven ability to adapt in fast-paced environments while ensuring guest satisfaction. Skilled in effective time management and maintaining high standards of service, contributing to seamless event execution and positive guest experiences.
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
3
3
years of professional experience
Work History
Intern
Central Bank of the Midwest
2023.01 - 2023.01
- Assisted with daily financial transactions, ensuring accuracy and compliance with banking regulations.
- Participated in training sessions to enhance understanding of regulatory requirements and financial systems.
Event Server
Arrowwood Resort & Conference Center Okoboji
2023.06 - 2024.05
- Delivered exceptional customer service during events, ensuring guest satisfaction and comfort.
- Assisted in setting up and breaking down event spaces, maintaining organization and efficiency.
- Collaborated with kitchen staff to ensure timely food service and presentation standards were met.
- Managed beverage stations, accurately serving drinks while adhering to health and safety regulations.
- Adapted quickly to changing event needs, demonstrating flexibility in a fast-paced environment.
Job Shadow
RE/MAX
2024.01 - 2024.01
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Host
Snappers & Parks and Boats Club
2025.07 - 2026.03
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements.
- Assisted in training new hosts on operational procedures.
- Coordinated with kitchen and waitstaff for seamless service flow.
- Handled guest inquiries and complaints with professionalism and efficiency.
- Maintained cleanliness and organization of waiting area and host station.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Spirit Lake Highschool
Spirit Lake, IA2025-05
Bachelor of Science - Accounting
University of South Dakota
Vermillion, SD2029-05
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host
Snappers & Parks and Boats Club
2025.07 - 2026.03
Job Shadow
RE/MAX
2024.01 - 2024.01
Event Server
Arrowwood Resort & Conference Center Okoboji
2023.06 - 2024.05
Intern
Central Bank of the Midwest
2023.01 - 2023.01
High School Diploma -
Spirit Lake Highschool
Bachelor of Science - Accounting
University of South Dakota