Carter Steen
Saint Cloud,MN
Summary
Seasoned Head of Operations with robust knowledge in managing business operations. Proven ability to streamline processes, enhance productivity and implement operational strategies for business growth. Strengths include strategic planning, team leadership, problem-solving and decision-making skills. Previous roles have consistently resulted in improved efficiency and cost reduction measures in operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead of Operations
Unique Movers
Sauk Rapids, Minnesota
01.2019 - 05.2025
- Responsible and in charge of jobs from start to finish consisting of a variety of things such as loading and unloading trailers, Piano’s, pool tables, safes, couches, chairs, grills, if something needed of moving, we’d be the guys too do it!
- Drove truck and trailer
- Trouble shooting
- Problem solving
- Delegated work to staff, setting priorities and goals.
- Coordinated and managed operations activities to ensure all processes ran smoothly.
- Oversaw the maintenance of equipment used in daily operations activities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Salesperson
Undercut Tree Care & Removal
Upsala, Minnesota
05.2017 - 05.2019
- Gathered data on competitors' pricing, products, and promotional activities.
- Greeted and assisted customers to foster positive experiences.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Educated customers about products and services offered by the company.
Concrete Finisher
Viking Gypsum Floors
Rice, Minnesota
03.2015 - 05.2017
- Inspected completed projects for quality assurance purposes.
- Loaded and unloaded necessary tools, materials, and machines from trucks and trailers.
- Spread, leveled and smoothed concrete using rake or shovel.
Education
GED -
Holdingford High School
Holdingford, MN06-2011
Skills
- Equipment maintenance
- Project management
- Logistics coordination
- Customer service
- Staff training
- Inventory management
- Problem solving
- Operational efficiency
Certification
- Drivers License
- Health Card
- Experience running heavy equipment
- Experience with most if not all hand tools
References
References available upon request.
Timeline
Lead of Operations
Unique Movers
01.2019 - 05.2025
Salesperson
Undercut Tree Care & Removal
05.2017 - 05.2019
Concrete Finisher
Viking Gypsum Floors
03.2015 - 05.2017
GED -
Holdingford High School