Carter Stillion
Satellite Beach,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Private studies in areas pertaining to philosophy, psychology, and the human condition have lead to heightened communication skills and more decisive action relating to business.
Overview
4
4
years of professional experience
Work History
Operations Manager
Brandon Stillion Inc.
06.2022 - Current
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Updated and resolved incidents and managed charges objectively while maximizing profit.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Analyzed and reported on key performance metrics to senior management.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Pizza Delivery Driver
Papagallo's
01.2020 - 07.2023
- Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Took initiative to streamline various daily operations of the establishment.
- Collaborated with team members and contributed to team efforts by providing support to other workstations often and efficiently.
Education
Associate of Arts - General Studies
Eastern Florida State College
Cocoa, FLHigh School Diploma -
Satellite High School
Satellite Beach, FL05.2023
Skills
- Effective Communication
- Debate Argumentation skills
- Abstract Problem Solving
- Writing skills
- Punctuality
- Logical thinking
- Consultation skills
Timeline
Operations Manager
Brandon Stillion Inc.
06.2022 - Current
Pizza Delivery Driver
Papagallo's
01.2020 - 07.2023
Associate of Arts - General Studies
Eastern Florida State College
High School Diploma -
Satellite High School
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