Carter Gabrielson
Minneapolis,MN
Summary
Highly motivated Customer Service Representative with 3+ years of experience providing excellent customer service and support. Proven track record of resolving customer complaints. Possess excellent communication, problem-solving, and organizational skills, as well as an aptitude for quickly learning new technologies.
Overview
7
7
years of professional experience
Work History
Seasonal Driver Helper
UPS
Egan
10.2023 - 12.2023
- Worked with UPS driver to help deliver packages.
Collector
JNR
Plymouth
02.2022 - 10.2023
- Partnered with both contractors and property owners to resolve property damage claims for our clients
- Assisted debtors via phone and email communications
- Ability to manage multiple tasks, projects and deadlines simultaneously
- Review and analyze client support thoroughly, making an accurate assessment of causation and nature of damages
- Collaborate with fellow team members and other areas of the company.
Coffee Roaster
Specialty Java
Waconia
11.2017 - 02.2022
- Roast and package specialty coffee for a variety of wholesale and retail consumers
- Provide customer service to vendors and customers
- Process and manage shipping/daily orders.
Customer Service Representative
Micro Center
St. Louis Park
01.2017 - 11.2017
- Assist customers with a variety of computer and electronics purchases
- Maintain product knowledge and participate in continued sales, vendor and product training
- Maintain the department by ensuring a clean work area and perform various merchandising activities such as processing freight and completing mark downs
- Effective communication with customers/clients Friendly engaging manner w/customers Providing product and customer service support with the goal of informing customers
Education
High School Diploma -
Richfield Senior High School
Richfield, MN06-2017
Skills
- Typing
- Computer Skills (MS Office)
- Customer Service
- Communication
- Collaboration
- Flexible
- Loading and Unloading
- Driver Assistance
- Load Security
- Safety Practices
- Heavy Lifting
Timeline
Seasonal Driver Helper
UPS
10.2023 - 12.2023
Collector
JNR
02.2022 - 10.2023
Coffee Roaster
Specialty Java
11.2017 - 02.2022
Customer Service Representative
Micro Center
01.2017 - 11.2017
High School Diploma -
Richfield Senior High School
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