Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cartika Collier

Aiken,SC

Summary

Diligent and meticulous professional committed to delivering customer-focused care and support to both local and international clients. A team player who is dependable and proficient with computers, I am eager to bring several years of experience to a challenging new position with opportunities for growth. I possess a strong capacity to work autonomously and deliver outcomes. My communication skills are exemplary, encompassing written, oral, and active listening abilities. I am adept at addressing customer concerns and grievances efficiently and professionally. Additionally, I am well-versed in Microsoft Office applications.

Overview

5
5
years of professional experience

Work History

FC Associate

Amazon
10.2019 - Current
  • Performed all warehouses associate duties including packing, transporting, and sorting packages
  • Assisted in training of new employees
  • Maintained a clean and safe work environment
  • Consistently maintained packing speeds in the 95 percentile
  • When packing, performed 100% to Amazon's specifications
  • Stocked shelves with merchandise while adhering to inventory control procedures.
  • Implemented loss prevention measures to protect company assets.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Confirmed items picked for orders by keying codes into system.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Receptionist

SyMed Llc
Tucker, GA
11.2019 - 01.2021
  • Energetic and friendly receptionist with experience providing administrative support and customer service to clients and internal staff
  • Provided excellent customer service and support, in addition to building positive customer relations
  • Assisted walk-in patients, scheduled appoints, composed and answered email, as well as medical documents, answered phones, in addition to various other day-to day office duties
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Education

Bachelor of Science - Secondary Education / Nursing

University Of South Carolina Aiken
Aiken

Skills

  • Strong ability to work independently and achieve results
  • Excellent communication skills (written, verbal, and listening)
  • Ability to resolve customer issues and complaints in an effective and professional manner
  • Familiarity with Microsoft Office
  • Troubleshooting techniques
  • Order verification
  • Team collaboration
  • Warehouse safety
  • Workplace organization

References

  • Catina Broadwater, (803) 439-1727
  • Chelsea Judge, (706) 469-2130
  • Tameka Sutton, (706) 267-3825
  • Jacqueline Scott, (904) 535-2772

Timeline

Receptionist

SyMed Llc
11.2019 - 01.2021

FC Associate

Amazon
10.2019 - Current

Bachelor of Science - Secondary Education / Nursing

University Of South Carolina Aiken

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Cartika Collier