Summary
Overview
Work History
Education
Skills
Timeline
Generic

CARVELL GARRETT

Charlotte,NC

Summary

School Secretary with a history of working effectively with teachers, administrators, students and parents. Knowledgeable about school system policies, educational principles and administrative support needs. Success tracking expenses, drafting reports and processing payments from parents and guardians.

Overview

8
8
years of professional experience

Work History

Elementary School Secretary

CMS
Charlotte , NC
02.2022 - Current
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data, and completed other clerical tasks.
  • Meets with new parents and students to begin registration and orientation process.
  • Maintains all aspects of student files. (Creates cumulative folder and Kardex and updates annually; establishes and maintains filing and check out system; updates all student information)
  • Responsible for attendance function. (Verifies early dismissals, enters absentee data maintains absentee reports
  • Established administrative work procedures to track staff's daily tasks.

Customer Service Rep

L&G Tuckpoint
Chicago, IL
01.2016 - 01.2022
  • Give customers information about the company, write invoices
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services
  • Opens customer accounts by recording account information
  • Resolves product or service problems by clarifying customer's complaint, determining cause of problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

SOCIAL RESPONSIBILITY INTERN

Westfield Insurance Corp
Westfield, OH
05.2019 - 06.2019
  • Facilitated communications and outreach with organizations and affiliations promoting diversity and inclusion, leveraging community resources to support internal and external efforts
  • Provided hands-on administrative and operational support services, leveraging entry-level business acumen, a strong work ethic, and a desire to learn to continuously improve internal processes
  • Developed core sustainability principles into strategic approaches to short- and long-range capital and operations areas.

INTERN

Quad W Missionary
Portland, OR
01.2019
  • Completed an eight-week paid internship designed to push students out of their comfort zones and engage them in face-to-face mentorship opportunities in their community
  • Participated in collaborative planning, execution, and engagement efforts, spending time with experienced leaders to develop a deeper understanding of the mission field

ASSISTANT MANAGER, CHEMISTRY DEPARTMENT

08.2019 - 10.2019
  • Implements process improvements designed to streamline workflows and support the prompt delivery of special projects, assignments, and prioritize tasks
  • Manages and supervises work-study employees, working collaboratively with students to ensure tasks are appropriately prioritized and executed, demonstrating strong time management and leadership skills
  • Handles daily correspondence, managing an internal email server to ensure prompt responses to inquiries and requests

SENIOR RESIDENT ASSISTANT

Johns Hopkins University
Baltimore, MD
06.2018 - 07.2018
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Implemented camp activities fostering physical, social and emotional growth.
  • Organized and guided group activities by leading, coaching and participating with campers.
  • Counseled individuals on self-discipline and personal accountability.

Camp Counselor

WU COOPERATIVE EDUCATION
Wilberforce , OH
08.2017 - 05.2018
  • Maintains high professional standards, conducting ongoing performance evaluations and reviewing progress daily to ensure goals are met
  • Monitors departmental performance to identify strengths and weaknesses within operational structure and develop creative solutions for optimizing service offerings and improving student engagement
  • Worked with students to develop plans to continue education or career after graduation.

LIBRARIAN ASSISTANT

Wilberforce University Library
Wilberforce, OH
08.2016 - 07.2017
  • Handled checkin and check-out process of library books and materials at the circulation desk
  • Educated patrons on use of reference sources, card catalogs, and automated information system
  • Maintained circulation desk for lending periodicals and books to patrons.
  • Placed books on proper shelves when returned to circulation.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.

Education

BA - Social Work

Wilberforce University
Wilberforce, OH
05.2020

Skills

  • Calendar Maintenance
  • Excellent verbal and written communication
  • Strong Organizational Skills
  • Supply Inventory Control

Timeline

Elementary School Secretary

CMS
02.2022 - Current

ASSISTANT MANAGER, CHEMISTRY DEPARTMENT

08.2019 - 10.2019

SOCIAL RESPONSIBILITY INTERN

Westfield Insurance Corp
05.2019 - 06.2019

INTERN

Quad W Missionary
01.2019

SENIOR RESIDENT ASSISTANT

Johns Hopkins University
06.2018 - 07.2018

Camp Counselor

WU COOPERATIVE EDUCATION
08.2017 - 05.2018

LIBRARIAN ASSISTANT

Wilberforce University Library
08.2016 - 07.2017

Customer Service Rep

L&G Tuckpoint
01.2016 - 01.2022

BA - Social Work

Wilberforce University

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CARVELL GARRETT