Carvell JONES
Gwynn Oak,MD
Summary
Effective and results-driven professional with extensive experience at Cloverland Farm Dairy, excelling in warehouse operations and safety compliance. Proven ability to enhance efficiency through effective load planning and team collaboration. Skilled in forklift operation and inventory accuracy, material handling, consistently achieving timely deliveries while fostering strong relationships with team members and clients.
Knowledgeable in logistics and warehouse operations. Successfully managed loading tasks, ensuring timely and accurate shipments. Demonstrated efficiency in teamwork to support operational goals.
Hardworking team member and skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
ESL Trained Cooler Loader
Cloverland Farm Dairy
10.2023 - 10.2025
- Operated loading equipment to ensure timely dispatch of dairy products.
- Coordinated inventory management and maintained accurate stock levels for efficient operations.
- Assisted in training new loaders on safety protocols and equipment handling procedures.
- Monitored product quality during loading processes, adhering to company standards.
- Collaborated with team members to optimize workflow and enhance productivity.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Streamlined loading procedures, contributing to overall operational efficiency and reliability.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Followed all safety and security protocols to minimize risk of injury.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
- Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
- Prepared shipments for delivery by accurately labeling items and securely packaging goods according to company guidelines.
- Collaborated with team members to maintain efficient workflow.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Assisted in organizing and stocking products in warehouse.
- Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Strapped items down over protective padding to secure throughout transportation.
- Verified documentation and condition of freight to assure quality standards were achieved.
Delivery Driver/Merchandiser
Boars Head Provisions Co
07.2019 - 03.2024
- Delivered products efficiently, ensuring timely arrival at various locations.
- Operated delivery vehicles safely while adhering to traffic regulations and company policies.
- Managed inventory during deliveries, verifying product counts and condition upon arrival.
- Communicated effectively with customers to resolve issues and enhance service satisfaction.
- Implemented route optimization strategies, reducing delivery times and fuel consumption.
- Collaborated with warehouse staff to streamline loading processes, improving overall efficiency.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Conducted vehicle inspections regularly, maintaining safety standards and compliance with regulations.
- Trained new drivers on best practices for delivery procedures and customer interactions.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Improved delivery accuracy by diligently checking orders before departure.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Enhanced team knowledge by sharing best practices for navigation and time management.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Inspected load security and checked for damages.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Filled out load paperwork and DOT-mandated log books.
- Analyzed market trends to optimize product placement and improve sales performance.
- Developed visually appealing displays to enhance customer engagement and increase brand visibility.
- Trained new team members on merchandising standards and best practices to ensure consistency across locations.
- Conducted regular audits of merchandise presentations to maintain compliance with company guidelines and quality standards.
- Implemented promotional strategies that increased product awareness and drove consumer interest in seasonal offerings.
- Evaluated competitor merchandising techniques to inform strategic adjustments in store layout and product offerings.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
- Increased customer engagement by providing knowledgeable product recommendations.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
- Implemented sustainability practices in merchandise handling, contributing to company's green initiatives.
- Boosted sales through effective collaboration with marketing team on promotional displays.
- Streamlined restocking process, reducing time from shipment arrival to floor display.
- Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
- Facilitated training sessions for new merchandisers, improving team skills and performance.
- Improved product visibility by strategically organizing merchandise on showroom floors.
- Assisted in development of online merchandise catalog, expanding product reach and availability.
- Engaged with customers to gather feedback on product selection and store layout, incorporating insights into merchandising decisions.
- Conducted market research to stay ahead of industry trends and adjust merchandising strategies accordingly.
- Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
- Created visual displays to highlight new and featured products.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Proposed new ideas and concepts to enhance merchandise displays.
- Monitored store traffic and customer engagement to determine display effectiveness.
- Developed themes, props and lighting for merchandise displays.
- Analyzed customer feedback and shopper trends to inform display designs.
- Used props and lighting to enhance appearance and visibility of displays.
- Utilized paper, fabric and props to create displays.
- Investigated current trends and innovative techniques to create unique displays.
Merchandiser/Merchandiser Trainer
Coca-Cola
11.2005 - 06.2014
- Developed and implemented effective merchandising strategies to enhance product visibility and drive sales.
- Collaborated with sales team to optimize product placement and increase customer engagement.
- Analyzed market trends to inform inventory decisions and adjust product assortments accordingly.
- Trained and mentored junior merchandisers on best practices in visual merchandising techniques.
- Conducted regular audits of merchandise presentation to ensure compliance with company standards.
- Managed inventory levels efficiently, minimizing stockouts while maximizing turnover rates.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
- Developed merchandising strategy to efficiently move overstock.
- Trained and mentored junior merchandisers, fostering team development and improving overall performance.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Incorporated new design techniques to create innovative and eye-catching displays.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
- Provided coaching and mentoring to employees.
- Built and maintained professional relationships with vendors and suppliers.
Education
High School Diploma -
Milford Mill High School
Baltimore, MD06-1990
Skills
- Warehouse safety
- Paperwork management
- Shipping and receiving
- Stacking and storing
- Loading and unloading
- Pallet jack handling
- Truck loading
- OSHA standards
- Heavy lifting expertise
- Hand-eye coordination
- Order picking
- Shipment loading
- Product picking
- Shipping
- Safety monitoring
- Product packing
- Forklift operation
- Machinery operations
- Load balancing
- Packing production
- Workplace organization
- Pallet preparation
- Pallet building
- Line loading
- Sorting and labeling
- Assembly line work
- Product shipments
- Material handling equipment
- Pallet jack operation
- Shipment processing
- Material handling regulatory compliance
- Warehouse machine operation
- Vehicle loading
- Freight handling
- Inventory accuracy
- Storage area management
- Safe chemical handling
- Computerized load control
- Load planning
- Load transport
- Restraint implementation
- Weight distribution
- Problem-solving
- Lifting and sorting
- Relationship building
- Attention to detail
- Physical strength and stamina
- Team collaboration
- Material handling
- Willing to learn
- Labeling and boxing
- Stacking and staging
- Product verification
- Safety precautions
- Inventory organization
- Lifts 50-100 pounds
- Materials sorting
- Production documentation
- Wrapping and boxing
- Cargo securing
- Inventory tracking
- Forklift operations
- Protective equipment use
- Work Planning and Prioritization
- Hand and power tool operation
- Materials handling and transport
- Assembly and production
- Materials handling safety training
- Equipment operation
- Standards compliance
- Loading dock operations
- Truck loading and unloading
- Warehouse operations
- Warehouse environment safety
- OSHA compliance
- Freight labeling
- Damage prevention
- Order picking and processing
- Visual inspection
Timeline
ESL Trained Cooler Loader
Cloverland Farm Dairy
10.2023 - 10.2025
Delivery Driver/Merchandiser
Boars Head Provisions Co
07.2019 - 03.2024
Merchandiser/Merchandiser Trainer
Coca-Cola
11.2005 - 06.2014
High School Diploma -
Milford Mill High School