Cary Dill
Clemson,SC
Summary
Business Analyst with a strong technical foundation in information systems, and hands-on experience supporting enterprise applications, governance processes, and cross-functional stakeholders. Proven ability to analyze business processes, document functional requirements, identify system gaps, and support system enhancements from concept through implementation. Experienced in working in Agile environments, collaborating with business and technical teams, and delivering process and system improvements in regulated, large-scale organizations.
Overview
4
4
years of professional experience
Work History
Assistant General Manager / Bartender
Study Hall
05.2022 - Current
- Led operational analysis of staffing, scheduling, and cash-handling processes to improve efficiency and service consistency.
- Coordinated weekly schedules for 30+ employees, balancing labor demand, business constraints, and operational priorities.
- Identified operational gaps and implemented process improvements to reduce errors in payouts, inventory handling, and shift coverage.
- Served as a primary point of contact for resolving operational issues, applying structured problem-solving and decision-making under time constraints.
Mainframe Programmer (Internship)
Blue Cross Blue Shield
Columbia, South Carolina
05.2025 - 07.2025
- Migrated and modernized legacy enterprise systems by converting APS programs into maintainable COBOL services, improving long-term system reliability, and extensibility.
- Developed backend programs that integrate legacy datasets into newer application workflows, enabling reuse at scale without service disruption.
- Authored and executed JCL batch jobs to validate, test, and debug production pipelines, strengthening operational stability.
- Collaborated with senior engineers to diagnose failures, resolve defects, and document system behavior in regulated production environments.
I/S Governance (Internship)
Blue Cross Blue Shield
05.2024 - 07.2024
- Supported modernization initiatives by analyzing legacy system functionality and translating business needs into updated COBOL programs.
- Collaborated with business and technical teams to identify functional gaps, validate system outputs, and ensure data accuracy during system migration.
- Executed and validated batch processes using JCL, supporting system testing, defect resolution, and performance stability.
- Developed and maintained technical and functional documentation to support ongoing system operations and knowledge transfer.
Education
Bachelor of Science - Computer Information Systems
Clemson University
Clemson, SC12-2025
Skills
- Business Process Analysis & Improvement
- Requirements Gathering & Documentation
- Functional & System Analysis
- User Stories & Use Case Development
- Stakeholder Collaboration & Sign-off
- Functional Design Documentation
- Test Planning & Defect Resolution
- Agile & Scrum Methodologies
- Systems Integration & Data Flows
- Root Cause & Gap Analysis
- Technical Documentation
- SQL / Data Analysis Foundations
Projects
Autonomous Quadcopter Navigation (C, Python, Webots)
- Analyzed system inputs, constraints, and outputs to design control logic enabling autonomous navigation.
- Applied structured problem-solving methods to optimize performance and reliability.
Logistics Management Web Application (React, Node.js, MySQL, AWS)
- Designed and built a multi-role logistics management system using React, Node.js, and MySQL to support inventory tracking, role-based access, and data visibility.
- Translated business requirements into system features, workflows, and functional logic.
- Documented system behavior and supported end-user functionality through clear process flows.
Timeline
Mainframe Programmer (Internship)
Blue Cross Blue Shield
05.2025 - 07.2025
I/S Governance (Internship)
Blue Cross Blue Shield
05.2024 - 07.2024
Assistant General Manager / Bartender
Study Hall
05.2022 - Current
Bachelor of Science - Computer Information Systems
Clemson University