Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cary Dowell

Belmont,NC

Summary

Proven leader in sales and customer relationship management, with a track record of expanding market share and driving sales growth at US Foods. Skilled in data-driven decision-making and client engagement, consistently exceeding sales targets through strategic planning and team development. Demonstrates exceptional problem-solving abilities to enhance customer satisfaction and loyalty. 5 Time President's Cup Winner; 4 as Territory Manager and 1 as District Sales Manager while also qualifying 1 time as Regional Sales Manager.

Overview

32
32
years of professional experience

Work History

Major Account Manager

Gilbert Foodservice
05.2024 - Current

Manage relationships between multi unit accounts and manufacturers while growing sales for the manufacturer through those multi unit acocunts.

Regional Sales Manager

US Foods
05.2015 - 05.2024
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional and corporate sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Increased sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed a successful sales team through coaching, performance management, and ongoing training and mentoring.
  • worked with leadership from operations, supply chain and merchandising to grow company market share
  • supported and drove success of company projects and roll outs such as pronto.
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.

District Sales Manager

US FOODS
01.2012 - 05.2015
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
  • Mentored sales associates for developments and future growth within the organization
  • Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market.
  • Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.

Territory Manager

US Foods
11.2002 - 01.2012
  • Managed over 35 accounts within Charlotte territory.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.

Delivery Driver

US FOODS/PYA
02.1995 - 11.2002
  • Completed Daily routes according to sales territory
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Order Selector

US Foods/ PYA
02.1992 - 02.1995
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Prepared orders by processing requests, pulled cases from warehouse
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before selecting
  • Minimized damaged items through careful handling of fragile products while selecting orders.

Education

Business Administration And Management

Gaston College
Gastonia, NC

Skills

  • Customer Engagement
  • Data-driven decision-making
  • Customer Relationship Management
  • Client Engagement
  • Issue Resolution

Timeline

Major Account Manager

Gilbert Foodservice
05.2024 - Current

Regional Sales Manager

US Foods
05.2015 - 05.2024

District Sales Manager

US FOODS
01.2012 - 05.2015

Territory Manager

US Foods
11.2002 - 01.2012

Delivery Driver

US FOODS/PYA
02.1995 - 11.2002

Order Selector

US Foods/ PYA
02.1992 - 02.1995

Business Administration And Management

Gaston College
Cary Dowell