Cary Gonzales-Navarre
Registered Nurse
Muskegon,MI
Work Preference
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.Proven ability to exceed targets and drive success in fast-paced environments. Excellent communication skills that combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Housewide Nursing Supervisor
Logistics Department
08.2020 - Current
- Previous Manager of Logistics transitioned to Housewide Nursing Supervisor within the Logistics Department. Lead these interdisciplinary teams to effectively address the needs of each department to ensure an organized and structural workflow to promote efficiency with colleagues within the hospital. This is in regard to nurses, nurses’ aides, unit secretaries, orderlies, mental health workers, and emergency room technicians. This is for all medical/surgical units, ICU, pediatrics, inpatient rehab, the inpatient psychiatric unit, and the emergency room. Coordinate with Security during all lock down enforcement within the emergency room when safety of employees and patients is needed. Enforce HR policy in accordance with the various union contracts to decrease the occurrence of grievances. Single Management point of contact during night shift hours. Listen to and attempt to resolve conflict regarding employee complaints (in accordance with each union contract), with visitor complaints, and patient complaints within each hospital campus. Responsible for set up of the Command Center within the new hospital campus during all Hospital Code Triages and Disaster Incidents. Interim Incident Commander for each hospital campus until the Hospital Director is able to make it on scene. Collaborate with floor managers to enforce discipline regarding employee attendance and if needed, employee suspension/termination. Call in all after hour’s staff, when needed, for the Cardiac Cath lab, the Operating Room, the Open Heart Teams, Specials/Vascular Teams, and Endoscopy team. Point of Contact for Gift of Life for all imminent deaths and actual deaths within each hospital campus. Respond to all codes within each campus as those codes happen. The lead contact during each code to call in helpers within the hospital that may not respond to the code, also will obtain an ICU bed, if needed, record the codes on the proper documentation, in real time as the code is happening. Assist visitors or families of what is available to them such as in a code assist if they would want to be seen in the emergency room. If they do want to be seen an responsible for getting an ER technician to the area with either a cart or w/c and will contact the ER to obtain a room for the visitor to be seen by the ER physician. Will move with the visitor and the ER tech to the ER as the RN lead during transport. Developed strategic policy in regard to patient movement to ensure patient flow from various points of entry were timely and accurate which met patient satisfaction and met financial stewardship according to required nurse to patient rations. Decision making POC for transportation needs that involve cab rides for those intercity patients who do not have a means to get home after discharge from inpatient areas and the emergency room but live in close proximity to the hospital campus.
Clinical Manager
Mercy Health-Muskegon Hackley and Mercy campus
01.2016 - 01.2021
- Clinical Manager, for House-wide Supervisors, Vascular Access Team, Central Transport, and staffing offices at Mercy Health-Muskegon Hackley and Mercy campus. Led the patient flow committee in order to foster internal and external relationships (i.e. Physicians, Directors/Managers of each unit within the hospital and Director of local ambulance services). This was to decrease patient holding times within the Emergency Department, increase patient and colleague satisfaction. When going live with EPIC, correct patient flow showed potential problematic concerns with movement of patients within the EHR. Implementation of mock scenarios within the EHR was added so each discipline was able to correctly place orders to move the patient from each area of entry into the hospital. This decreased the calls from various disciplines for clarity on how to place their orders. This also increased workflow efficiency within the order system of the EHR. Responsible for 130 employees in which I initiate and execute yearly employee performance evaluations, any required discipline, all hiring, and any termination for each of these departments. Also responsible for managing the budgets and accurate timeline record keeping for payroll for each one of these departments. Actively involved in the planning of our new 10 story medical center where in November 2019 both campuses moved into one campus. Lead liaison in the initiation of a command center where all patient movement will take place for this new 270 bed facility as well as oversight of the Incident Command Center when activated during any internal or external disaster. Yearly requirements for data integrity is completed by thorough safety and security measures with each colleague through cross checking the colleagues’ access to PHI, matching the colleagues access to the EHR to their appropriate job title.
Clinical Supervisor
Mercy-Health Muskegon
07.2015 - 01.2016
- Clinical Supervisor, Inpatient Rehab Unit, Mercy-Health Muskegon. Supervise all 65 Registered Nurses, Patient Care Assistants PT, OT, and Speech Language Pathologist within this 17-bed unit. Responsible for 65 yearly performance evaluations, assisted in all interviews for hiring of these employees, audited charts for documentation compliance and submitted to appeals for denial of payment from private insurance and CMS.
Nursing Supervisor
Mercy Health Muskegon, Hackley and Mercy campus
11.2009 - 07.2015
- Nursing Supervisor, Mercy Health Muskegon, Hackley and Mercy campus. Each a 225 bed and 185 bed hospital (now merged into one hospital). Project and oversee that enough staff are available for each hospital with regard to nurses, nurses’ aides, unit secretaries, orderlies, mental health workers, and emergency room technicians. This is for all medical/surgical units, ICU, pediatrics, inpatient rehab, the inpatient psychiatric unit, and the emergency room. Coordinate with Security during all lock down enforcement within the emergency room when safety of employees and patients is needed. Enforce HR policy in accordance with the various union contracts to decrease the occurrence of grievances. Single Management point of contact during night shift hours. Listen to and attempt to resolve conflict regarding employee complaints within each hospital campus (in accordance with each union contract), with visitor complaints, and patient complaints within each hospital campus. Responsible for set up of the Command Center within the Hackley hospital campus during all Hospital Code Triages and Disaster Incidents. Interim Incident Commander for each hospital campus until the Hospital Director is able to make it on scene. Collaborate with floor managers to enforce discipline regarding employee attendance and if needed, employee suspension/termination. Call in all after hour’s staff, when needed, for the Cardiac Cath lab, the Operating Room, the Open Heart Teams, Specials/Vascular Teams, and Endoscopy team. Point of Contact for Gift of Life for all imminent deaths and actual deaths within each hospital campus. Respond to all codes within each campus as those codes happen. The lead contact during each code to call in helpers within the hospital that may not respond to the code, also will obtain an ICU bed, if needed, record the codes on the proper documentation, in real time as the code is happening. Assist visitors or families of what is available to them such as in a code assist, if they would want to be seen in the emergency room. If they do want to be seen an responsible for getting an ER technician to the area with either a cart or w/c and will contact the ER to obtain a room for the visitor to be seen by the ER physician. Will move with the visitor and the ER tech to the ER as the RN lead during transport. Decision making POC for transportation needs that involve cab rides and security drivers for those intercity patients who do not have a means to get home after discharge from inpatient areas and the emergency room but live in close proximity to the Hackley hospital campus.
Education
Bachelor of Science - Nursing
University of Detroit-Mercy
Detroit, MI05.2005
Associates degree in Science - Nursing
Muskegon Community College
Muskegon, MI05.1992
High school Diploma - undefined
Holton Public Schools
Holton, MI06.1986
Skills
- BLS Certified (AHA)
- ACLS Certified (AHA)
- PALS Certified (AHA)
- Basic Disaster Life Support, Certified
- Advanced Disaster Life Support, Certified
- Hospital Emergency Response Team, Certified
- Staff scheduling
- Policy enforcement
- Clinical leadership
- Electronic medical records
- Records review
- HIPAA compliance
- EPIC Trainer Bed Planner, Transfer Center, Transport Manager
Certification
- Registered Nurse: State of Michigan, 4704209647, Current
- Effective Interpersonal Communication 2019-01
- Coaching and Performance Management 2019-03
- Conflict Prevention and Resolution 2029-04
- Fostering Inclusion and Collaboration 2019-05
- Peoplesoft Approver 2019-06
- Lawson Vendor and Check Requisition Approver 2018-05
- Mission Centered Leadership 2018-09
- Emotionally Intelligent Leader 2018-12
- ICS 700, National Incident Management System 2012-04-01
- ICS 200, Applying ICS to Healthcare Organizations 2012-03-01
- ICS 100, Intro to Incident Command System (ICS) 2012-03-01
Military Education
- Army Sexual Harassment Assault Response and Prevention Advocate (SHARP), Victims Advocate, Certified, Fort Custer, MI 2014-04
- MIARNG Advanced Disaster Life Support, Certified, Fort Custer, MI 2013-05
- ATTRS Warrior Transition Unit Nurse Case Manager Course) 2010-07
- Army Medical Department Captains Career Course, San Antonio, TX 2010-06
- Army Medical Department Basic Leadership Course, San Antonio, TX 2009-02
- Combat Security Escort, Certified, Balad, IZ 2005-02
- Combat Lifesaver Instructor, Certified, Camp Grayling, MI 2004-05-present
Military Job Experience
- MIARNG MAJ, Joint Force Head Quarters, State Surgeons’ Office, State Occupational Health Nurse, Lansing, MI 2017-01 - 2018-01 (retired)
- MIARNG 1LT-CPT, State Medical Detachment, Nurse Case Manager, Detroit, MI 2008-09-01 - 2017-01-01
- US Army SGT, 1436th ENG (CSE), Engineer-Heavy, Combat Lifesaver Instructor, Combat Security Escort, Balad, IZ 2004-10 - 2006-01
- MIARNG SGT, Montague Armory 1436th ENG Co, Engineer-Heavy (CSE), Montague MI 2001-07-01 - 2004-10-01
- USNR Hospital Corpsman Second Class, Fleet Hospital, Corpsman Section, Grand Rapids, MI 1994-06 - 1995-05
- USN Mess Management Specialist Second Class, USS Holland (AS-32), Charleston SC 1989-06-01 - 1993-04-01
Quote
A mature person is one who does not think only in absolutes, who is able to be objective even when deeply stirred emotionally, who has learned that there is both good and bad in all people and all things, and who walks humbly and deals charitably with the circumstances of life.
Eleanor Roosevelt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housewide Nursing Supervisor
Logistics Department
08.2020 - Current
Clinical Manager
Mercy Health-Muskegon Hackley and Mercy campus
01.2016 - 01.2021
Clinical Supervisor
Mercy-Health Muskegon
07.2015 - 01.2016
Nursing Supervisor
Mercy Health Muskegon, Hackley and Mercy campus
11.2009 - 07.2015
Associates degree in Science - Nursing
Muskegon Community College
High school Diploma - undefined
Holton Public Schools
Bachelor of Science - Nursing
University of Detroit-Mercy