Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Hannah Korbe

Derby,KS

Summary

Compassionate and friendly student who just completed CNA and HHA certification. Self-motivated and has a passion for helping others to deliver exceptional care to residents. Seeking a Certified Nursing Assistant position to assist residents with ADL's; dressing, bathing, ambulation, etc. Has exceptional patience and communication skills with not only residents but also guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front of House Team Member

Chick-fil-A
Derby, KS
07.2019 - 04.2020
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Explained menu items, took orders, and delivered food courses according to instruction.
  • Stocked and maintained buffet tables to keep ample food offerings available to guests.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Measured and weighed ingredients and stocked kitchen prep stations.
  • Refilled condiments, napkins and server workstations.

Front of House

Chick-fil-A
Wichita, KS
05.2020 - 07.2021
  • Handled complaints, settled disputes and resolved customer conflicts.
  • Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.
  • Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
  • Upheld operating procedures and safety standards to maximize guest satisfaction.
  • Developed goals and plans to prioritize, organize and accomplish daily service tasks.
  • Enforced employee image and grooming standards.

Retail Sales Associate

Bling by Nicole
Derby, KS
05.2021 - 09.2021
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.

Stylist

Windsor Fashions
Wichita, KS
09.2021 - 03.2022
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .

Certified Nursing Assistant

Derby Health and Rehab
Derby , KS
03.2022 - 09.2022
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Used mobility devices to transport patients.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.

Server

Buffalo Wild Wings
Derby, KS
09.2022 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Associate of Science -

Butler Community College
Andover, KS
05.2023

Derby High School
Derby, KS
05.2022

Skills

  • PPE Use
  • Conflict Resolution
  • Problem Resolution
  • People Skills
  • Work Ethic
  • Reliable and Trustworthy
  • Friendly, Positive Attitude
  • Data Management
  • Organizational Skills

Additional Information

Going to school for nursing then finishing at KU for perfusionist.

Certification

-Home Health Aid

-Certified Nurses Aid

Timeline

Server

Buffalo Wild Wings
09.2022 - Current

Certified Nursing Assistant

Derby Health and Rehab
03.2022 - 09.2022

Stylist

Windsor Fashions
09.2021 - 03.2022

Retail Sales Associate

Bling by Nicole
05.2021 - 09.2021

Front of House

Chick-fil-A
05.2020 - 07.2021

Front of House Team Member

Chick-fil-A
07.2019 - 04.2020

Associate of Science -

Butler Community College

Derby High School

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