Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cary Mccaffety

Lavon,TX

Summary

I want to succeed in every aspect of my life including my job my family and whatever else comes my way

Overview

6
6
years of professional experience

Work History

Sales Associate

711 Gas Station
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Outbound Ship Dock

Amazon
11.2023 - 08.2024
  • Enhanced customer satisfaction by providing timely and efficient outboard motor repairs and maintenance.
  • Provided excellent customer service through clear communication, establishing rapport with clients, and ensuring their needs were met or exceeded throughout the repair process.
  • Utilized advanced diagnostic tools such as computer software programs to accurately identify engine issues and formulate appropriate solutions.
  • Increased workshop productivity by implementing streamlined diagnostic procedures for common outboard engine issues.
  • Safeguarded customer trust by performing thorough quality checks on completed repair works before delivery.
  • Addressed customer inquiries professionally and promptly, delivering exceptional after-sales support that fostered loyalty among clients.
  • Managed workload effectively by prioritizing tasks based on urgency or complexity of repairs needed.
  • Developed strong relationships with suppliers of parts and tools, ensuring access to high-quality components at competitive prices.
  • Consistently met or exceeded performance metrics, contributing to overall company growth and success.
  • Contributed to a positive work environment by maintaining open lines of communication with team members, actively participating in discussions, and offering constructive feedback when necessary.
  • Demonstrated commitment to safety protocols throughout all stages of work processes, reducing the risk of accidents or injuries on the job site.
  • Streamlined work processes through effective communication with colleagues and supervisors, resulting in improved efficiency across departments.

Outside Lawn and Garden Sales Associate

Lowes
03.2020 - 11.2023
  • Enhanced store reputation with excellent customer service, addressing concerns, and finding solutions for various gardening needs.
  • Increased customer satisfaction by providing knowledgeable and friendly assistance in the lawn and garden department.
  • Consistently met or exceeded sales targets for the lawn and garden department through proactive selling techniques combined with exceptional product knowledge.
  • Demonstrated expert knowledge in native plants suitable for local climate conditions helping customers make informed decisions about what would thrive in their gardens.
  • Assisted management team in developing effective marketing strategies that promoted seasonal products leading to increase sales during peak times.
  • Collaborated with team members to maintain a clean, organized, and well-stocked lawn and garden department.
  • Achieved high customer satisfaction ratings through consistent attention to detail in product recommendations and order processing.
  • Improved overall shopping experience by keeping walkways clear of debris allowing easy access to all areas of the Lawn and Garden Department.
  • Resolved customer complaints effectively while maintaining professionalism, resulting in satisfied shoppers who often returned for future purchases.
  • Participated in seasonal events such as workshops or seminars related to gardening topics, enhancing community engagement within the store.
  • Expanded product knowledge through regular training sessions and staying current on industry trends.
  • Assisted customers with plant selection based on their specific needs, ensuring proper care instructions were provided.

Overnight Stocker

Walmart
02.2019 - 11.2023
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
  • Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
  • Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.

Education

School name

Certificate For Graduation - Auto Part Sales

Eastfield College
Mesquite, TX
12.1987

Skills

  • Pallet jack forklift electric pallet jack

Timeline

Sales Associate

711 Gas Station
09.2024 - Current

Outbound Ship Dock

Amazon
11.2023 - 08.2024

Outside Lawn and Garden Sales Associate

Lowes
03.2020 - 11.2023

Overnight Stocker

Walmart
02.2019 - 11.2023

School name

Certificate For Graduation - Auto Part Sales

Eastfield College
Cary Mccaffety