I want to succeed in every aspect of my life including my job my family and whatever else comes my way
Overview
6
6
years of professional experience
Work History
Sales Associate
711 Gas Station
09.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Outbound Ship Dock
Amazon
11.2023 - 08.2024
Enhanced customer satisfaction by providing timely and efficient outboard motor repairs and maintenance.
Provided excellent customer service through clear communication, establishing rapport with clients, and ensuring their needs were met or exceeded throughout the repair process.
Utilized advanced diagnostic tools such as computer software programs to accurately identify engine issues and formulate appropriate solutions.
Increased workshop productivity by implementing streamlined diagnostic procedures for common outboard engine issues.
Safeguarded customer trust by performing thorough quality checks on completed repair works before delivery.
Addressed customer inquiries professionally and promptly, delivering exceptional after-sales support that fostered loyalty among clients.
Managed workload effectively by prioritizing tasks based on urgency or complexity of repairs needed.
Developed strong relationships with suppliers of parts and tools, ensuring access to high-quality components at competitive prices.
Consistently met or exceeded performance metrics, contributing to overall company growth and success.
Contributed to a positive work environment by maintaining open lines of communication with team members, actively participating in discussions, and offering constructive feedback when necessary.
Demonstrated commitment to safety protocols throughout all stages of work processes, reducing the risk of accidents or injuries on the job site.
Streamlined work processes through effective communication with colleagues and supervisors, resulting in improved efficiency across departments.
Outside Lawn and Garden Sales Associate
Lowes
03.2020 - 11.2023
Enhanced store reputation with excellent customer service, addressing concerns, and finding solutions for various gardening needs.
Increased customer satisfaction by providing knowledgeable and friendly assistance in the lawn and garden department.
Consistently met or exceeded sales targets for the lawn and garden department through proactive selling techniques combined with exceptional product knowledge.
Demonstrated expert knowledge in native plants suitable for local climate conditions helping customers make informed decisions about what would thrive in their gardens.
Assisted management team in developing effective marketing strategies that promoted seasonal products leading to increase sales during peak times.
Collaborated with team members to maintain a clean, organized, and well-stocked lawn and garden department.
Achieved high customer satisfaction ratings through consistent attention to detail in product recommendations and order processing.
Improved overall shopping experience by keeping walkways clear of debris allowing easy access to all areas of the Lawn and Garden Department.
Resolved customer complaints effectively while maintaining professionalism, resulting in satisfied shoppers who often returned for future purchases.
Participated in seasonal events such as workshops or seminars related to gardening topics, enhancing community engagement within the store.
Expanded product knowledge through regular training sessions and staying current on industry trends.
Assisted customers with plant selection based on their specific needs, ensuring proper care instructions were provided.
Overnight Stocker
Walmart
02.2019 - 11.2023
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Removed all boxes and related trash from sales floor and processed through compactors.
Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Assisted customers by finding items quickly to boost store satisfaction rates.
Maintained neat, organized stockroom free of hazards.
Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.