Cary Porter

• Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
• Cooked hamburgers, hot dogs, chicken breasts, steaks, fish fillets and other meats according to recipes or customer specifications. Prepared home cooked meals from scratch.
• Operated cash register accurately and efficiently when needed.

• Answer phones, sending calls to correct department, data entry of invoices and statements, using computer software for each program. Helped solve customer issues.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Provided exceptional customer service to ensure customer satisfaction.
• Provided accurate information about products and services to customers.

• Monitored call queues in order to prioritize incoming calls by urgency or importance level.
• Processed orders, forms, applications, and requests accurately and efficiently.
• Assisted customers with navigating the company's website to locate desired information or items for purchase.

Answer calls in a timely manner. Assisting in customer needs in their banking account. Cleared them by asking security questions.

• Processed orders, refunds and exchanges quickly and accurately.
• Documented processes for handling different types of customer inquiries.
• Assisted customers with navigating the company's website and placing orders online.