Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Cary Stock

East Wenatchee,WA

Summary

Dynamic District Fire Management Officer with USFS expertise in strategic planning and team collaboration. Achieved significant cost savings through effective budgeting and resource allocation, while enhancing employee engagement and customer satisfaction. Proven track record in crisis intervention and operational efficiency, fostering high-performing teams to exceed organizational goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

District Fire Management Officer

USFS
04.2016 - 03.2023
  • Managed budgets effectively, allocating resources wisely to support business objectives and maintain fiscal responsibility.
  • Established performance metrics and monitored progress toward goals, ensuring timely adjustments were made as necessary for optimal results.
  • Conducted thorough market research to identify new business opportunities, leading to successful expansion into new markets.
  • Implemented cost-saving measures that reduced overhead expenses without compromising product quality or service delivery standards.
  • Increased employee engagement through the implementation of professional development opportunities and recognition programs.
  • Developed and maintained positive relationships with clients, resulting in increased customer satisfaction and retention rates.
  • Oversaw vendor negotiations, securing favorable terms that positively impacted company profits.
  • Managed high-performing teams, fostering a culture of accountability and open communication that ultimately led to better project outcomes.
  • Mentored junior staff members, fostering a positive work environment that encouraged professional growth and collaboration.
  • Coordinated operations with other emergency service groups.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Assistant Fire Management Officer Fuels

USFS
04.2015 - 04.2016
  • Boosted revenue generation by identifying untapped markets and creating targeted marketing campaigns aimed at those specific demographics.
  • Utilized data-driven decision-making processes to guide critical business decisions, maximizing returns on investment while minimizing risk exposure levels where possible.
  • Improved team productivity by implementing efficient project management strategies and delegation techniques.
  • Built strong partnerships with external stakeholders to leverage additional resources and support mutual success outcomes for each party involved in collaborative projects.
  • Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement efforts.

Zone Assistant Fire Management Officer

USFS
05.2010 - 04.2011
  • Managed budgets effectively, allocating resources wisely to support business objectives and maintain fiscal responsibility.
  • Established performance metrics and monitored progress toward goals, ensuring timely adjustments were made as necessary for optimal results.
  • Conducted thorough market research to identify new business opportunities, leading to successful expansion into new markets.
  • Implemented cost-saving measures that reduced overhead expenses without compromising product quality or service delivery standards.
  • Increased employee engagement through the implementation of professional development opportunities and recognition programs.
  • Developed and maintained positive relationships with clients, resulting in increased customer satisfaction and retention rates.
  • Oversaw vendor negotiations, securing favorable terms that positively impacted company profits.
  • Managed high-performing teams, fostering a culture of accountability and open communication that ultimately led to better project outcomes.
  • Mentored junior staff members, fostering a positive work environment that encouraged professional growth and collaboration.
  • Coordinated operations with other emergency service groups.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Assistant Fire Management Officer

USFS
05.2011 - 04.2015
  • Implemented staff training programs to ensure all team members maintained up-to-date knowledge on industry best practices, resulting in a consistently high level of service delivery.
  • Led cross-functional teams to achieve project milestones on time and within budget constraints.
  • Developed strategic plans aligned with company goals, resulting in improved annual performance metrics across multiple areas of operation.
  • Collaborated with other department leaders to ensure seamless coordination of efforts throughout the organization, promoting synergy among all functional areas.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Built strong partnerships with external stakeholders to leverage additional resources and support mutual success outcomes for each party involved in collaborative projects.

Education

Associates - Cultural Anthropology

San Diego State University
San Diego, CA
06.1991

Skills

  • Organizational development
  • Human resources management
  • Team collaboration
  • Safety protocols
  • Risk assessment
  • Public speaking
  • Crisis intervention
  • Strategic planning
  • Legal knowledge
  • De-escalation techniques
  • Innovation and creativity
  • Work coordination
  • Patrol techniques
  • Report writing
  • Community relations
  • Cultural awareness
  • Emergency response
  • Emergency response coordination
  • Information verification
  • Investigation leadership
  • Emergency and non-emergency response
  • Budgeting and finance
  • Mediation techniques
  • Dispatcher collaboration
  • Reporting and documentation
  • Teamwork
  • Teamwork and collaboration
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Active listening
  • Decision-making
  • Operational efficiency
  • Staff training/development
  • Team building
  • Task prioritization
  • Analytical thinking
  • Recruitment and hiring
  • Operations management
  • Professionalism
  • Strategic partnerships
  • Scheduling
  • Hiring and onboarding
  • Schedule management
  • Staff training
  • Continuous improvement
  • Management team building
  • Adaptability
  • Written communication
  • Performance evaluation and monitoring
  • Quality assurance
  • Staff hiring
  • Project management

Accomplishments

Lead NEPA emergency response coordinator.

District Safety Representative.

Member of Interdisciplinary Team.

Forest Civil Rights Team Member.

Certification

Strategic Operational Planner(SOPL).

Division group supervisor (DIVS).

Prescribed Fire manager (RXM2).

Task Force Leader (TFLD).

Timeline

District Fire Management Officer

USFS
04.2016 - 03.2023

Assistant Fire Management Officer Fuels

USFS
04.2015 - 04.2016

Assistant Fire Management Officer

USFS
05.2011 - 04.2015

Zone Assistant Fire Management Officer

USFS
05.2010 - 04.2011

Associates - Cultural Anthropology

San Diego State University

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