Carye Yount
Hockley,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Softlines Manager
Academy Sports and Outdoors
10.2021 - Current
- Directly managed 15+ employees in a 27 million dollar box in every aspect for scheduling to daily inventory tasks while upholding customer service standards.
- Managed store-wide promotions and markdowns, ensuring accurate pricing adjustments while minimizing revenue loss.
- Coordinated seasonal resets and new product launches for the softlines department, ensuring timely execution and minimal disruption to daily operations.
- Optimized scheduling practices for the softlines department to ensure adequate staffing levels during peak hours without compromising budget constraints.
- Primarily assisted customers in selecting apparel and footwear products by explaining features and benefits, discussing price points and asking open-ended questions.
- Collaborated with other department managers to establish cross-functional initiatives that improved overall store performance.
- Maintained high standards of store presentation by regularly reviewing floor layouts, signage, and cleanliness protocols.
- Participated in regional meetings to stay informed about industry trends, best practices, and upcoming company initiatives affecting the softlines sector.
- Ensured compliance with all company policies and procedures through regular audits and coaching sessions with staff members.
- Developed strong relationships with vendors.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Contributed to the improvement of store-wide processes by providing feedback and suggestions during regular management meetings.
- Led 2 years over the district's traveling inventory team. Eleven stores included with 90+ associate traveling. Co-coordinated lodging, travel, meals.
Softlines Team Lead
Academy Sports Outdoors
10.2020 - 10.2021
- Trained new team members on company protocols, leading to increased productivity and job satisfaction.
- Established open lines of communication between team members and management for improved collaboration.
- Managed inventory levels effectively, reducing stockouts and maintaining optimal stock levels.
- Implemented loss prevention strategies to reduce shrinkage rates within the department.
- Participated on the inventory team and travelled to 11 in district stores to lead a team of 80+ associates successfully count stock with a 92.7% accuracy.
Softlines Manager
Academy Sports and Outdoors
08.2011 - 09.2014
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Major Account Sales Representative
Office Systems of Texas
09.2009 - 12.2011
- Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service to about 60-100 customers a day
- Maintain records of contacts, accounts, and orders
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
Footwear Sales Team Lead
Academy Sports and Outdoors
10.2010 - 08.2011
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Place special orders or call other stores to find desired items
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Asset Protection Team Lead
Academy Sports and Outdoors
01.2009 - 10.2010
- Identify and report merchandise or stock shortages.
- Collaborate with law enforcement agencies to report or investigate crimes
- Train establishment personnel in loss prevention activities.
- Reduced inventory shrinkage by conducting regular audits and addressing discrepancies promptly.
- Provided timely reports on asset protection performance metrics to senior management, supporting informed decisionmaking.
Apparel Sales Associate
Academy Sports and Outdoors
11.2008 - 01.2009
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
- Conducted regular inventory audits to maintain accurate records of products available in the store.
Education
Associate in Arts (A.A.) Arts -
Lone Star College
Spring, TX05.2017
Skills
- Management
- Store operations
- Problem Solving Abilities
- Customer Service
- Computer Skills
- Teamwork and Collaboration
- Multitasking Abilities
- Adaptability and Flexibility
Artist
I love to expand horizons through art. I create in my spare time and am honored to say I have several pieces established in public landmarks.
Timeline
Softlines Manager
Academy Sports and Outdoors
10.2021 - Current
Softlines Team Lead
Academy Sports Outdoors
10.2020 - 10.2021
Softlines Manager
Academy Sports and Outdoors
08.2011 - 09.2014
Footwear Sales Team Lead
Academy Sports and Outdoors
10.2010 - 08.2011
Major Account Sales Representative
Office Systems of Texas
09.2009 - 12.2011
Asset Protection Team Lead
Academy Sports and Outdoors
01.2009 - 10.2010
Apparel Sales Associate
Academy Sports and Outdoors
11.2008 - 01.2009
Associate in Arts (A.A.) Arts -
Lone Star College
Similar Profiles
Mallory WallaceMallory Wallace
Sales Team Member Apparel at Academy Sports and OutdoorsSales Team Member Apparel at Academy Sports and Outdoors
Ayden LoaizaAyden Loaiza
Academy Sports and Outdoors Apparel Associate at Academy Sports and OutdoorsAcademy Sports and Outdoors Apparel Associate at Academy Sports and Outdoors
Natalie GardinerNatalie Gardiner
Fulfillment Associate at Academy Sports and OutdoorsFulfillment Associate at Academy Sports and Outdoors
Samuel SmithSamuel Smith
Sales Team Member at Academy Sports and OutdoorsSales Team Member at Academy Sports and Outdoors
Yolanda RamirezYolanda Ramirez
Health Center Manager at Planned Parenthood Gulf CoastHealth Center Manager at Planned Parenthood Gulf Coast