Caryn Bruckschen
Cleveland,WI
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Oshkosh Cold Storage
02.2024 - Current
- Accurately manage inbound and outbound customer inventory and requests
- Respond timely to customers inquiries via phone and email
- Schedule shipping and receiving appointments
- Identify and resolve customer issues
- Maintain and manage multiple customers inventory daily
- Data entry of inbound and outbound documents.
Stay-At-Home-Mother
08.2017 - 02.2024
Human Resource Coordinator
Sargento Foods
06.2014 - 08.2017
- Provide personal information to the Human Resource Generalist and Human Resource Manager on a daily basis
- Maintain confidentiality of all sensitive information on files and records
- Provide support to the production supervisors and production managers while performing tasks as needed
- Keep job postings and job transfer spreadsheets accurate and up-to-date on a daily basis
- Post manufacturing positions on a weekly basis
- Be the liaison for new hire orientation for employees joining Sargento
- Make sure the uniforms program runs smoothly and accurately
- Systems administrator for the department’s automated tracking system (WIN-PAK) and corporate career web site (Recruitment Manager)
- Maintain all manufacturing job descriptions.
Personnel Scheduler/Confirmer
Sargento Foods
03.2013 - 06.2014
- Schedule all departments personnel employees according to the plants needs
- Being able to adjust and adapt to sudden/constant scheduling changes in a timely manner
- Working with the production scheduler to make sure all employees are needed
- Organizing training needs for individuals
- Documenting various reports in the system regarding production’s quantities and other necessary information needed to make future decisions
- Coordinating all employee’s vacations/personal days/personal hours on a daily basis
- Assessing appropriate points in situations of illness, tardiness, and family emergencies
- Assists Human Resource Department with any necessary information needed on employees regarding points, vacations, disciplinary levels
- Verifies eTime to ensure correct amount of hours and send supervisors/managers SMX hours worked on a weekly basis.
Lead Administrative Assistant
Sargento Foods
11.2008 - 03.2013
- Assist the Plant Manager with numerous tasks
- Greet and direct visitors to the appropriate individuals
- Prepare, confirm, and reconcile work orders
- Manage and maintain all of the Ingredients throughout the plant
- Reconcile production management credit cards on a monthly basis
- Managed the company cheese store
- Responsible for the uniform program with new hires, repairs, and returns
- Posting job postings for all plants and memos
- Organized the bulletin on the televisions displaced in the breakroom regarding upcoming events, important information, and employees on the move.
Education
Bachelor Degree in Psychology -
Silver Lake College
Manitowoc, WIAssociate Degree in Applied Science for Administrative Assistants -
Lakeshore Technical College
Cleveland, WITechnical Diploma for Office Assistant -
Lakeshore Technical College
Cleveland, WIInternship
Sheboygan County Courthouse, WISkills
- Microsoft Office Suite
- Recruitment Manager (RM)
- Talent Plus
- ETime
- SAP
- Documentum
- Ability to meet deadlines and works well under pressure
- Time management skills
- Knows how important grammar and punctuation is
- Strong written and verbal communication skills
- Understands how important confidentiality is
- Attention to details
- Love to learn new things and not afraid of challenges
- Data Entry
- Customer Relations
- Problem-solving abilities
Timeline
Customer Service Representative
Oshkosh Cold Storage
02.2024 - Current
Stay-At-Home-Mother
08.2017 - 02.2024
Human Resource Coordinator
Sargento Foods
06.2014 - 08.2017
Personnel Scheduler/Confirmer
Sargento Foods
03.2013 - 06.2014
Lead Administrative Assistant
Sargento Foods
11.2008 - 03.2013
Bachelor Degree in Psychology -
Silver Lake College
Associate Degree in Applied Science for Administrative Assistants -
Lakeshore Technical College
Technical Diploma for Office Assistant -
Lakeshore Technical College
Internship
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