Summary
Overview
Work History
Education
Skills
Timeline
Generic
Caryn Burroughs

Caryn Burroughs

Omaha

Summary

Friendly and resourceful healthcare professional with over a decade of experience in pharmacy, medical administration, and customer-facing roles. Strong background in healthcare systems, insurance coordination, and provider communication. Adept at managing multiple priorities and building rapport with patients, providers, and internal teams. Now pursuing a career in medical recruiting to combine healthcare knowledge with a passion for helping others find meaningful careers.

Overview

24
24
years of professional experience

Work History

Pharmacy Technician

Walmart/Sam’s Pharmacy
Atlantic
06.2017 - 03.2025
  • Handled high-volume patient communications via phone and in-person, helping with prescription questions, insurance issues, and refills.
  • Acted as liaison between patients, providers, and insurance to resolve claims, prior authorizations, and billing denials.
  • Managed inventory ordering and tracking, ensuring supply availability for patient needs.
  • Demonstrated high attention to detail while entering and verifying prescription data.

Pharmacy Technician

Hy-Vee Pharmacy
Clarinda
08.2014 - 06.2017
  • Interacted with doctors, nurses, and patients to clarify scripts and resolve prescription issues.
  • Supported daily pharmacy operations including data entry, insurance billing, and point-of-sale tasks.
  • Monitored medication expiration dates and coordinated returns for credit and reordering.

Unit Secretary

St. Francis Hospital
Maryville
08.2010 - 08.2011
  • Input physician orders into EMR, contacted lab and radiology for urgent needs.
  • Maintained up-to-date medical records and supported communication between care teams.
  • Managed high-volume call screening, message routing, and paging services.

Marketing & Admissions Manager

Eiler House Assisted Living
Clarinda
01.2008 - 10.2008
  • Built relationships with local doctors, hospitals, and families to promote admissions.
  • Coordinated on-site tours, open houses, and 'Lunch & Learns' for healthcare professionals.
  • Conducted intake assessments with families to identify appropriate levels of care.
  • Promoted brand awareness through media, events, and healthcare outreach.

Store & Assistant Manager

Gymboree
Omaha
01.2001 - 01.2005
  • Recruited, trained, and managed store team members.
  • Conducted interviews, onboarding, and staff development to meet team goals.
  • Managed employee scheduling to meet peak sales demands and event requirements, enhancing operational efficiency.

Education

Certificate -

Pharmacy Technician
06-2014

High School Diploma -

Fort Calhoun Jr/Sr High School

Skills

  • Healthcare Communication
  • Insurance & Authorization Liaison
  • Candidate Screening Experience
  • Provider & Patient Relations
  • Outreach & Community Engagement
  • Organization & Scheduling
  • CRM and Data Entry Systems
  • Relationship building
  • Effective communication
  • Healthcare industry
  • Training and onboarding

Timeline

Pharmacy Technician

Walmart/Sam’s Pharmacy
06.2017 - 03.2025

Pharmacy Technician

Hy-Vee Pharmacy
08.2014 - 06.2017

Unit Secretary

St. Francis Hospital
08.2010 - 08.2011

Marketing & Admissions Manager

Eiler House Assisted Living
01.2008 - 10.2008

Store & Assistant Manager

Gymboree
01.2001 - 01.2005

Certificate -

Pharmacy Technician

High School Diploma -

Fort Calhoun Jr/Sr High School

Similar Profiles

CREATE PROFILE