Caryn Carrillo

• Maintained accurate records and performed regular updates, supporting case preparation.
• Provided exceptional phone support, addressing client inquiries with professionalism and empathy.
• Coordinated the retrieval and organization of medical records and bills, streamlining the documentation process, and expediting case preparation.
• Reviewed and updated case files regularly, enhancing data accuracy.
• Executed meticulous document management, including scanning and uploading, to maintain seamless access and integrity of legal records.
• Supported the paralegal team by coordinating demands and fostering a collaborative environment that improved overall case handling.

• Provided exceptional customer service, fostering positive relations and ensuring customer satisfaction through effective issue resolution.
• Executed financial report generation, improving accuracy, and enabling timely decision-making for management.
• Managed customer data entry and retrieval, enhancing database integrity, and streamlining access to critical information.
• Implemented opening and closing procedures, strengthening operational efficiency, and ensuring compliance with company policies.

• Collaborated with team members to execute the restocking processes, ensuring merchandise availability.
• Delivered exceptional customer service, enhancing client experiences, and fostering brand loyalty through effective communication.
• Executed accurate cash register operations and ensured financial integrity during daily transactions.

• Answer and direct the phone.

• Sort incoming mail.

• Respond to patient inquiries, and update the chart as needed.

• Take patient co-pays and apply them to the chart.
• Streamlined appointment scheduling, reducing patient wait times, and improving overall clinic efficiency.
• Processed insurance information and referrals systematically, facilitating timely patient access to necessary medical services.
• Maintained accurate patient records and updated EMR with precision, ensuring compliance with healthcare regulations, and enhancing data reliability.

• Answer and direct the phone.

Fax, email, and scan documents into the medical EMR.

• Sort incoming mail.

Take patient co-pays and apply them to the chart.

• Provided exceptional front desk support, enhancing patient experiences, and ensuring accurate appointment scheduling and check-in processes.
• Maintained accurate electronic medical records by efficiently handling document scanning and patient chart updates, ensuring compliance.
• Handled insurance verification and referrals meticulously.

• Answer and direct multi-line phone.

Fax, email, and scan documents into the medical EMR.

• Update the patient chart as needed.
• Managed patient check-ins and appointment scheduling, enhancing office efficiency, and improving patient flow through streamlined processes.
• Provided exceptional customer service by responding to patient inquiries, fostering a welcoming environment, and strengthening patient relationships.
• Coordinated incoming mail and communications, facilitating timely responses, and supporting overall operational effectiveness in a busy medical office.
• Maintained meticulous records of insurance information and referrals.

Fax, email, and scan.

• Code and file bills for accounting.

• Assist in the preparation for office meetings, ensuring all materials are prepared and distributed.
• Facilitated smooth office operations by efficiently managing phone systems and routing calls, enhancing communication flow across departments.
• Streamlined supply ordering processes, ensuring the timely availability of office materials, and reducing delays in daily operations.
• Maintained accurate records of incoming and outgoing mail, ensuring efficient correspondence management, and timely responses to clients.