Caryn Hall
Orlando,Florida
Summary
Compassionate, detail-oriented Certified Medical Assistant with more than 19 years of experience compiling patient charts and medical information, processing insurance payments and overseeing daily office management. Thrive in delivering compassionate efficient care in a fast-paced environment. Outstanding ability to connect with patients, work collaboratively with care teams at all levels, and stay abreast of all current standards and best practices.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Orlando Health Cancer Institute
06.2022 - Current
- Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Recorded and monitored patients' vital signs to ensure accurate and timely documentation.
- Reviewed patient medications to ensure accuracy and compliance with medical guidelines.
- Managed electronic medical records to ensure accurate and up-to-date patient information.
- Assisted in executing minor surgical procedures, ensuring adherence to medical protocols.
- Prepared patient charts to ensure accurate and efficient documentation.
- Triaged patient calls efficiently, ensuring timely and accurate communication.
- Facilitated seamless telemedicine visits by assisting patients with setup and navigation of virtual platforms.
Real Estate Agent
RAMKO Realty LLC
08.2021 - Current
Senior Medical Assistant
WellMed at Lake Copeland
01.2014 - 06.2022
- My current role is to provide senior level of back-office management for WellMed Orlando offices
- My tasks include making sure patients are triaged accordingly to comply with company and HIIPA guideline for best practice, provide and administer patients for treatment or elective surgery for the practice, prepare scheduled laboratory clinical test pickups for patients test analysis
- Triage patient room up arrival and the dedicated medical facilities, across the Orlando demographic and attached clinics across the neighboring counties
- Part of my role is to provide and assist physicians and clinical team patient elective surgery and scheduled procedures such as WWE and CPE in regards to urgent care
- In preparation administer patient biopsy when required for skin modulation and diagnostic procedures
- Apply proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests EKGs, urinalysis and Sofia Strep, Influenza, SARS testing
- Prepare correct level of patient inoculations such as Fluvirin, Tdap, Td, Pneumovax
- Managed and scheduled laboratory collection for LabCorp, Quest, in a timely manner, making sure lab requisitions are not delayed for test result analysis, include coordinating with the dedicated pharmacies for required patient prescriptions
- Collaborate with members of the health care team in coordinating and implementing plans for patient care
- May record patient history for medical staff review
- Perform direct patient care to include taking complete medical history and vital signs, drawing blood, administering medications, and other clinical tasks as assigned
- Coordinated initial patient assessments to ensure appropriateness of patient's enrollment with the program
- Consistently exhibit behavior and communication skills that demonstrate WellMed's commitment to superior customer service, including quality, care, and concern with internal and external customers
Medical Assistant Back-Office
Baldwin Park Family Practice
06.2011 - 04.2013
- In this role I provided medical back-office clinical support for Baldwin Park Family Practice
- My tasks include triage patients accordingly, correctly assign clinical physicians for dedicated procedures, such as WWE and CPE
- Manage patient specimen for laboratory scheduling
- Assisted dedicated clinical physicians for several types of procedural and examinations, such as WWE and CPE primarily for make inpatients
- Complete punch biopsy of skin nodule or mass for procedural inpatients for Baldwin Park clinic
- Prepare and perform inpatient EKG, PFT when required for clinical examinations
- This would include Party of my role is to prepare and administer in patient procedural vaccinations are inoculations, when required for example, Fluvirin, Tdap, Td and Pneumovax
- Managed and scheduled laboratory collection for LabCorp, Quest, FPL and CPL in a timely manner, making sure lab requisitions are not delayed for test result analysis, include coordinating with the dedicated pharmacies for required patient prescriptions
- Part of my role is to collaborates with work colleagues and team members of the Baldwin Park Family Practice in coordinating and implementing plans in providing continues patience care excellence
- Maintained orderliness and practice inventory, this included making sure all patient examinations room very fully and carefully stocked at all times
- Prepared exam rooms and monitored supplies to ensure patient satisfaction was upheld and clinic standards were maintained
- Performed all duties within the scope of a Medical Assistant's standards of practice
- Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication; performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs
- Performed quality control checks and managed quality control logs
- Part of my role was to overlook a variety of other administrative support functions including, but not limited to maintaining medical records, processing insurance forms, and preparing financial records
- Protected and disclosed accordingly Baldwin Park Family Practice patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Provided fiscal management and other administrative staff to develop/implement cost effective policies and procedures for all clinical areas, as well as billing, insurance, fee schedules, credit/collections, purchasing, and space planning
Housing Specialist
Miracle of Love Group
01.2009 - 06.2011
- In this role I provided housing clinical support for Miracle of Love Group
- My tasks included in identifying suitable housing for outpatient care and assisted living, making regular visits to dedicated out patience
- Conducted required needs assessment, develop individual service plan with participants and provide supports necessary to achieve goals
- Collaborated with physicians, mental health providers and landlords to follow up on progress of clients
- Assisted in operating permanent living facility for patients with HIV, worked on promoting the idea of community and preparing residents for independent living
- Maintained proper case documentation for caseload in hard charts as well as CareWare software, this also included regular home visits in making sure in making sure all standards were adhered to
- Part of my role was to identify appropriate referrals that required assistance and support
- This included administering with assistance payments in accordance to Housing Opportunity Person Living With HIV/AIDS (HOPWA) regulations
- Attended mandatory training to keep compliant with new guidelines
- Developed and facilitated client workshops, groups and individual sessions on skills and information necessary to acquire and maintain independent permanent housing
Front & Back Office Medical Assistant
Windermere Allergy & Asthma
01.2004 - 10.2008
- I provided inpatient prescription refills and patient medical orders, this role also included in patient testing such as performing EKG and Rapid Tests
- Informed patients of biopsies, test results, prescription refills, orders and managing messages
- Demonstrated proficiency in taking patients' vital signs and medical histories, as well as performing EKGs, rapid strep, injections, and urinalysis
- Provided patient care, clerical, and environmental control services in a clinical or hospital practice according to established policies and procedures
- Ensured patient compliance of treatments by providing patients with educational information, scheduling appointments, and submitting authorizations for treatments and procedures
- Fulfilled clerical responsibilities which may include, sending/receiving/scanning medical records, obtaining diagnostic reports, hospital notes & referral information
- Applied Efficiency in handling administrative duties, including answering phones, scheduling appointments, maintaining medical records, patient processing, billing, bookkeeping, and customer service, allowing doctors and nursing staff to focus on the health concerns of their patients
- Always Maintained patient confidentiality, while providing empathetic and informative patient service in the care guidelines and wellness of Windermere Allergy & Asthma
Supervise the schedule of patients
Florida Cardiology, P.A
05.2000 - 08.2003
- Supervise the schedule of patients including appointments, lab testing, surgery, minor treatments, transfer to other facilities, and discharge
- Created and developed including maintaining office policies and procedures with respect to changes in current regulations implemented by HIPAA and other key agencies
- Manages all staff and physician time off requests ensures practice has adequate coverage and appropriate communication is disseminated related to coverage
- Scheduled and conduct monthly meeting with clinic staff to inform of any/all changes and to resolve issues which affect operating effectiveness
- Assisted with flow of the clinic to insure compliance, efficiency and patient satisfaction
Education
Real Estate License - Real Estate
Watson Realty
Orlando, FL07.2021
Diploma - Medical Assistant Program
Career Training Institute
Orlando, Florida07.2000
Skills
- Medical Office Management
- Bookkeeping & Filing
- Patient Scheduling
- Medical Billing & Coding
- Taking Patient Vitals
- Ancillary Testing
- Medical Records Management
- Blood Draws
- Patient Education
- Data Entry (75 WPM)
- Injections
- HIPAA & JCAHO Knowledge
Hobbies and Interests
- Participate regularly in sports such as volleyball and attending the gym.
- Involved with the PTSA for Evans HS and provide mentoring assistance.
- Avid traveler enjoying experiencing different cultures throughout the world.
Certification
AAMA
BLS/CPR
Timeline
Certified Medical Assistant
Orlando Health Cancer Institute
06.2022 - Current
Real Estate Agent
RAMKO Realty LLC
08.2021 - Current
Senior Medical Assistant
WellMed at Lake Copeland
01.2014 - 06.2022
Medical Assistant Back-Office
Baldwin Park Family Practice
06.2011 - 04.2013
Housing Specialist
Miracle of Love Group
01.2009 - 06.2011
Front & Back Office Medical Assistant
Windermere Allergy & Asthma
01.2004 - 10.2008
Supervise the schedule of patients
Florida Cardiology, P.A
05.2000 - 08.2003
Diploma - Medical Assistant Program
Career Training Institute
AAMA
BLS/CPR
Real Estate License - Real Estate
Watson Realty
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